Darwin Potante
Angestellt, Supply Chain Customer Service Specialist, voestalpine
Dubai, Vereinigte Arabische Emirate
Werdegang
Berufserfahrung von Darwin Potante
Bis heute 8 Jahre und 2 Monate, seit Aug. 2016
Supply Chain Customer Service Specialist
voestalpine
Coordinated with freight forwarder to provide vendor-shipping details and obtain shipping updates. Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications. Monitored and reported on transportation costs and properly filed shipping documents. Provide excellent customer service levels and working capital investment. Masters all parameters of logistics processes and associated tools (ERP SAP).
1 Jahr und 11 Monate, Sep. 2014 - Juli 2016
Supply Chain Customer Service Coordinator
Coty Distribution Emirates LLC
Generate Sales Orders and Order acknowledgements. Managed over 100 customer purchase orders per day. Performed all relevant reports like stock reports, back orders reports, purchase prices of all division's brands, sales prices to clients, clients' monthly stock and sales. Review inbound stock deliveries, plan customers’ orders accordingly, and liaise with suppliers to confirm company's Purchase orders. Established coordination on daily basis with Logistics and Warehouse.
2 Jahre und 3 Monate, Juni 2012 - Aug. 2014
Local Sales Coordinator
Del Monte Foods (U.A.E.) FZE
Coordinates administration and implementation of National Sales strategy plans. Performed sales analyses across all sales categories and business formats. Manages and updates inventory of full product range. Attends to customer sales calls, sales order taking and processing. Prepares and submit accurate Arrival Tracking and Stock Management Report. Main user of ERP SAP for sales orders, purchase orders, good receipt notes, notification of shipment, credit notes, quotations etc.
1 Jahr und 3 Monate, Juni 2010 - Aug. 2011
Receptionist
Al Seal Residence (Al Shera'a Real Estate)
Promoting facilities to new and existing clients through pro-active approach. Office and facilities maintenance reporting. To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochures as required. Handling couriers and dispatching. Performed general administrative and clerical support to Facilities Department as required. Accomplished and handled customer's inquires and complaints 100%. Monitored proper administration and documentation.
9 Monate, Juni 2009 - Feb. 2010
Receptionist
Ben's Entertainment City (Asia Star Cruise)
Personal assistance for customers/passengers. Promotes facilities available at premises. Developed marketing strategy for VIP Membership. Provide membership cards and IDs. Issuance of passenger's transit pass and collection of transit seaport tax. Collecting document of passengers during arrival. Prepares and distributes documents during departure. Interfaces and attend inquiries of customers/passengers.
1 Jahr und 3 Monate, Apr. 2008 - Juni 2009
Cargo Sales Executive
Trans Pacific Air Services Corp. (GSA of Continental Airlines)
Established sales calls and blitz to customers. Sales presentations and attends customer functions. Joint sales calls with Freight Forwarding to shippers to increased sales by 30%. Interfaces with customers (Freight Forwarders) and CO Principals. Prepares and submits weekly sales activity report and revenue performance. Prepares and submits Monthly and Quarterly Sales Performance Report. Updates rate sheets and sends advisories to customers. Submits POS Report to CO and summary of adhoc to account.
6 Monate, Nov. 2007 - Apr. 2008
Account Executive
K-Line Air Services Philippines, Inc.
Responsible for promoting all company services available to clients. Implemented sales and promotional strategies to improve sales output by 10%. Identifies possible and potential accounts using referrals and statistics telemarketing and other related materials. Assures that customer service assistance is observed by attending promptly to rate inquiries. Prepares sales reports, and sales alert and send to clients on schedule. Maintain good rapport with clients and competitors in industry.
7 Monate, Apr. 2007 - Okt. 2007
Project Customer Service Representative
ASPAC International Inc.
• Floor checking in Airlines warehouse/acceptance. • Prepares and submits Export Loading Plan (Airfreight and Sea freight). • Billing Assistant and Encoder. • Prepares documents for Export Loading (Airfreight and Sea freight).
Sprachen
Englisch
Fließend
Deutsch
Gut