Darya Vysokikh

Contributing to development of the accounts Supporting technical integration of the accounts Determining clients’ needs—what they’re looking to achieve short-term and long-term goals Working as a liaison with publishers, agencies and clients Providing consulting services to the clients Acquisition of new publishers and partnerships, working on expansion of the affiliate network Coordinating projects with in-house design studio in order to provide clients with high quality advertising assets

Management and optimisation of performance marketing channels Planning, implementation and optimisation of Email, SMS and display campaigns Working with customer relationship management (CRM) system, analysing web traffic data & making data-driven decisions Growing online revenue and meeting KPIs Coordination of SEO- and SEA agencies

Creating the world’s best customer experience in every interaction – via email, phone, live chat and social media Improving customer experience Troubleshooting tech issues (mobile and web) Team development in a continually changing environment

Working on Zaimo.ru project from cratch for Russian market. Developing website content, workflow, establishing partnerships, legal research. Working together with legal, IT, BI, internationalisation departments. Working in close cooperation with front-end developers. In charge of customer care department by launch of the project www.zaimo.ru launched on 1st of May.

•Writing Committee(AFET, INTA) reports and summaries; •Preparing briefings, drafting letters, press releases; •Collaborating with the office in Berlin and NGOs; •Organizing meetings, taking part in conference (EU-Russia Energy Dialogue, Brussels, 27 April); •Monitoring major developments in EU-Russia, Ukraine, Belarus relations and legislation, WTO Accession; •Writing web articles for the MEP´s personal page(www.werner-schulz-europa.eu); •Full administrative support.

•Assessing partnership cooperation, preparing reports; •Contributing to web site traffic growth; •Assisting during tendering evaluation; •Managing partners and developing new collaborations; •Composing weekly newsletters; •Organizing meetings; •Promoting web communication events.

Assessing partnership cooperation and taking part in preparation of analytical report to the project- Implementation of GRECO anti corruption recommendations on Russia.

•Full administrative support (planning of the work-days, business trips coordination, visas, hotels, tickets, etc.) •Assistance on the projects - paper-work, agreements, etc.; •Organizing meetings; •Managing correspondence; •Co-ordinating contacts; •Working in team of 4 other PAs and other units staff; •Contacting foreign editors, publishers

•Creating clients database, archive; •Responsible for monitoring in time payments, insurance policy updates; •Communication with internal and external customers by mail, telephone and direct; •Perform all customer service activities; •Responsible for the development, production and distribution through the local partner of the merchandising •Collaborating with partner banks and

Department of International Management, Master thesis: EU Energy Relations (gas aspects, South Stream, Nabucco, Third Energy Package)