Daryna Burban

- Business Strategic Planning - Responsible for Internal Processes and Operations - Assistance in Certification processes - Management of DMS and Automations - Product Management - Webpage management - Creation and management of Marketing Plan and Campaigns - Human Resources Management (Talentpool, Corporate Culture and e-learning) - Active management of company`s Investment Pool - Creation and management of Sales Campaigns and Projects - Trend Analysis - Financial and Budget Planning: - Liquidity Planning

- Colaboration in in creating and developing Business Strategy - Business and Finance Planning - Assistance in Company Certification processes - Creation and development of the Internal IT ecosystem - Management of Marketing, Sales and HR Departments - Product Management (CI/CD, SAP, Cloud Services, Cloud Platforms, IoT, DevOps Automation and Quality Assurance) - Management of DMS and Automations with relevant IT Systems - Creation and management of Talentpool, Corporate Culture and e-learning of Employees

Meeting and greeting of guests; Handle guest’s queries, any complaints and requests regarding hotel and its outlets; Check-in and check-out of individual, corporate guests, groups; Assist VIP guests, assign all privileges and control their delivery to guests, offer promotions and other outlets; Collaborate with staff to provide guests with superb quality service; Use the correct procedures regarding payment methods, keep in touch with accounting department regarding any changes; Attend developing trainings;

Create the best first Impression and make student feel comfortable and motivated; Schedule time commitments;Level Determination and creating personalized study program; Discuss and set learning goals and/or themes of interest for the learner; Plan language activity/goals before every lesson; Provide feedback and guidance on language production; Keep a log of hours, learners and specifics of interaction; Report on learner’s progress/challenges;

Meeting and greeting of guests; Handle guest’s queries, any complaints and requests regarding hotel and its outlets; Check-in and check-out of individual, corporate guests, groups; Assist VIP guests, assign all privileges and control their delivery to guests, offer promotions and other outlets; Collaborate with staff to provide guests with superb quality service; Use the correct procedures regarding payment methods, keep in touch with accounting department regarding any changes; Attend developing trainings;

Receive, proceed and answer all telephone calls and requests; Processing emails and business correspondence, providing any information regarding hotel and its outlets;Provide assistance in organizing events for guests and colleagues, making reports, charts, schedules and analysis for executed personnel; Receive and further processing reservations from partner companies;Trainings for new employees about main hotel services, its outlets and departments; Actively participate in trainings, educational programs

Level of a student Determination; Discuss and set learning goals and/or themes of interest for the learner; Plan language activity/goals; Provide feedback and guidance on language production; Keep a log of hours, learners and specifics of interaction; Report on learner’s progress/challenges;

Hospitality Management Tourism Management Microeconomics Macroeconomics