Denise Schopen

Internal IT communication for Boehringer Ingelheim

Selbstständige Copywriterin, Texterin und Bloggerin für diverse deutschsprachige Medien unterschiedlicher Branchen.

Click to edit position descriptionWorking effectively with a multinational team of 10 service employees Successful event planning and realization of festive events such as weddings and other celebrations

Click to edit position descriptionSupervision and coaching/mentoring of an international team of 20 subordinates Effective completion of immigration procedures for up to 2000 guests

Planning of the annual sales and marketing budget Strategic marketing, SEM reporting and evaluation Key Account management

Click to edit position descriptionAchievement and outperformance of guest satisfaction measured by surveys Successful completion of the ms Prinsendam’s dry dock in the Bahamas Effective training of the front office team on guest complaint solutions Supervision of immigration procedures during South-America season

Achievement of a high level of guest satisfaction Translations from English/French to German and vice versa

Organization and planning of fam trips and sales events Business development in BeNeLux, North Rine-Westphalia and Lower Saxony Public Relations Personal Assistant to the Director of Sales & Marketing

Support of the internal sales team

Nachrichtenjournalismus, Bericht, Feature, Report, Recherche, Interview, Recht, Ethik, Kulturjournalismus, Reportagen, Rundfunkjournalismus, Fernsehjournalismus, Schreiben für Online-Medien etc.

Coaching Basis, Empathetic vs. Sympathetic Listening, Assertive Communication, Body and Emotions, Career Transition and Development, Lighthouse and source of inspiration

u.a. HR, Economics, Business Plan, Marketing, Accounting, Investment, Financial Decisions, Budget Control, Cost Analysis, Cash & Credit M., Organization, Supply Chain M., Commercial M., Career Development, Coaching, Leadership, Intl. Law, Ethics & CSR, Quantitative M., Project M., Strategic M.

Intercultural Management, Culture Studies, Scandinavian Management, Sustainability, CSR, Logistics, Innovation Management, Work Motivation and Job Satisfaction, The Danish Economic System in a Globalized World, Danish Business Communication, Knowledge Management, Danish Companies, LEGO Company Visit

u.a. Personalmanagement - Change-Management - Intercultural Management - Arbeitspsychologie - Wirtschaftspsychologie - Diversity Management - Personalmarketing - Investition und Finanzierung - Projektmanagement - Leadership - Wirtschaftsrecht

Marketing

Practical and theoretical training in 4 Star Hotel Nikko Düsseldorf embracing all hotel administrative and operative areas: Front Office, Sales, Reservation, Human Resources and Recruiting, Accounting, Food and Beverage areas (Restaurants, Galley, Bars, Conventions, Storekeeping), Housekeeping, Spa

Exchange student attending A-level classes in English, French, Biology, and Maths.

Englisch, Französisch, Biologie und Pädagogik