Diana del Pilar Florez Delgadillo

• Creation of standard operating procedures (SOPs) • Coordination and administration of the calibration of old and new equipment • Intern deviations management • Creation and updating of technical documentation • Risk assessments and processing of preventive measures • Management of external security officers • Hazard analyzes and risk assessments of the workplace with appropriate staff training

• Management of research and development laboratories • Creation, updating and checking of standard operating procedures and documents of the management system (ISOs) • Planning and implementation of periodic calibrations, initial and re-qualifications

• Quality control of the input and output raw materials • Maintenance and calibration of internal measuring equipment • Planning and implementation of standards for certification of the new ISO 9001 guidelines 2015

• Restructuring and optimization of management processes • Creation, updating and checking of standard operating procedures and documents of the management system (ISOs

• Restructuring of the quality management system • Responsible for customer satisfaction and customer care as well as the alliance partners • Planning for future implementation of ISO 9001 certification

• Planning, creation, updating and checking of standard operating procedures and documentation for implementation of ISO 9001 certification • Optimization of operational logistics structures and procedures • Support of customer service • Planning and implementation of employee training

• Planning, creation, updating and checking of standard operating procedures and documentation for implementation of ISO 9001 certification • Optimization of operational logistics structures and procedures • Support of customer service • Planning and implementation of employee training

Master in Quality and Environmental Management Systems

Master degree in sanitary and environmental engineering

Environmental Engineer