Dipl.-Ing. Mitko Paskalev
Angestellt, Staff EUS Analyst - Delivery Lead, Renesas Electronics Europe GmbH
München, Deutschland
Werdegang
Berufserfahrung von Dipl.-Ing. Mitko Paskalev
As an Senior Consultant I‘m a member of global client services team. • On-site support for IT maintenance tasks • IT user support • Compliance Projects: • Hoteling system establishment for smart workplace • Company offices consolidation/ relocation • M&A's IT Integration
2 Jahre und 9 Monate, Juli 2016 - März 2019
Senior Information Systems Engineer
Integrated Device Technology
As an Senior Information Systems Engineer I‘m a member of international team responsible for the IT infrastructure, meeting rooms, network communication and server rooms administration. Maintenance and development for European Design Centers in Bulgaria - Sofia/ Varna, Germany - Munich/ Stuttgart. • On-site support for IT maintenance tasks • IT user support • Compliance Projects: • Milan, Italy offices consolidation • Sofia, Bulgaria office relocation • IT Compliance Documentation for BG ISO 9001:2015 QS
9 Monate, Okt. 2015 - Juni 2016
IT Support Engineer
ZMDI
Support of local IT infrastructure for Bulgarian Design Centers in Sofia and Varna (local computer and network equipment, communication infrastructure): • Support of Windows and Linux based client computers. • Support of local network equipment. • Support of local communication infrastructure. • On-site support for IT maintenance tasks • IT user support • Compliance and security Projects: • Varna, Bulgaria office relocation • User AD and Exchange accounts migration
2 Jahre, Nov. 2013 - Okt. 2015
Remote Support Specialist at Ericsson account - HPE GSD
Adecco Bulgaria
As an RSSG agent at Ericsson account – HPE GSD I was a member of team responsible to process the escalated tickets to the 2nd line (RSSG team), advanced technical remote support, extensive troubleshooting and remote assistance to clients. • Ensure escalated tickets are documented in real-time and in accordance with Service Desk processes and quality standards • Resolve Tickets within scope of responsibilities according to defined procedures
5 Monate, Juni 2013 - Okt. 2013
System Administrator
Hotel Management Company Ltd.
As an System Administrator for 5 hotels I was a senior member of team responsible for the IT infrastructure, telephony, television and hotel software Clock HS. My day-to day tasks were related to the IT infrastructure administration, maintenance and development. Team leadership and management. Projects: • Design/ build new hotel IT infrastructure and internal Wi-Fi Hotspot system setup with UniFi AP LR
3 Monate, März 2013 - Mai 2013
ICT Administrator
Sunny Travel Ltd.
As an ICT Administrator in Hotel Melia I was a member of team responsible for the IT infrastructure, telephony, television and hotel software MICROS-Fidelio Opera. My day-to day tasks were related to the IT infrastructure administration, maintenance and development. Projects: • Internal Wi-Fi Hotspot system setup with Ubiquiti UniFi AP LR
1 Jahr und 8 Monate, Mai 2011 - Dez. 2012
System Administrator
Obzor Beach Resort Vacantion Ltd.
As an System Administrator in Obzor Beach Resort Vacation apart complex I was a member of team responsible for the IT infrastructure, telephony, television and hotel software MICROS-Fidelio Opera. My day-to day tasks were related to the IT infrastructure administration, maintenance and development. Projects: • External Wi-Fi Hotspot system setup with Ubiquiti NanoStation M
5 Monate, Dez. 2010 - Apr. 2011
System Operator
Black Sea Press Ltd.
As an System Operator in Black Sea Press I was responsible for the IT infrastructure. Duties: • Windows Server 2003 SP2 administration (serving as DATA STORAGE) • Windows OS installation, configuration and hardware support of 20 client computers • LAN network maintenance and printer support
2 Jahre und 10 Monate, Juni 2008 - März 2011
System Operator
Hotel Lilia AD
As an System Operator in Hotel Lilia I was responsible for the entire IT infrastructure, telephony, satellite TV and hotel software Clock BS. My day-to day tasks were related to the IT infrastructure administration, maintenance and development.
Ausbildung von Dipl.-Ing. Mitko Paskalev
3 Jahre und 10 Monate, Sep. 2001 - Juni 2005
Electrical equipment of industrial enterprises
Technical University of Varna
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
Russisch
Grundlagen
Bulgarian
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