Dipl.-Ing. Doru Balas

End to end responsibility for DoCoMo/Japan network monitoring (3G, 4G, VoLTE) and CEM solution implementation, based on MasterClaw product Main achievement: • Monitoring solution for Roaming part – acceptance by DoCoMo

End to end responsibility for solution deliveries in EMEA and APAC regions P&L responsibility for above regions Headcount responsibility: 50+ people.

P&L responsible for Anritsu Solutions SRL (an Anritsu subsidiary) providing: • Quality assurance services • Pre-sales and System Engineering services • R&D and System integration services Main achievements: • Setup from scratch of Anritsu Solutions SRL subsidiary • Significant cost reduction of Anritsu operations Headcount responsibility: 50 people.

P&L responsible for managing the Global Solutions Delivery, Support and Value-Added Services departments of Anritsu SA Division. Main achievements: • Restructured and focused the delivery teams, following agile project management methods • Developed together with Product Marketing and Sales a Value-Added Services portfolio on top of our standard product offers and supported Sales team to sell the value of these Headcount responsibility: 30+ people. Member of Anritsu SA Management Board

P&L responsible, managing an annual Solutions Services budget of € 6m in Consulting Services, Solutions Design and Delivery, Product Installation & Integration and Customer Support. Main achievements: • Scoped, planned and deployed ‘Network Inventory Management’ solutions based on the CRAMER product for following Network Operators: Vimpelcom/ Russia, Sunrise/Swiss, Telekom Austria and Slovak Telekom (partnering with Logica). Reported to Service Delivery VP EMEA

Established and launched IT Transformation as a part of the company transformation program. Main achievements: • Created the IT Strategy and aligned IT systems with the company Business processes. • Developed and managed the Hosting Datacenter Program • Established portfolio management, project monitoring and controlling methodologies, which increased the delivery capabilities of the IT department by more than 30%. Reported to CIO

P&L responsible, managing an annual budget of USD 10m for the development, integration, implementation and maintenance of company Value Added Services (VAS) portfolio. Main achievements: • Launched approx. 50 services • Assessed, selected and deployed an enterprise ‘convergent’ Billing solution. • Conceived, developed and deployed a Service Delivery Platform Headcount responsibility: 100+ people (including outsourcing partners). Reported to CEO

Management of the company “Launch Program” for the German entity (budget responsibility USD 10m) Main achievements: • Established and managed the local IT Department from inception to full operation. • Interfaced with UK, France and Belgium IT Departments and ensured the principle of ‘develop once, deploy many’. Headcount responsibility: 75+ people. Reported to Group CIO

P&L responsible managing an annual budget of USD 6m Main achievements: • Managed the timely implementation of Enterprise Software products for the company launch date. • Implementation of Arbor BP Billing system (in Telfort Amsterdam, which had the same owner as O2). Vendor management: Documentum, Map Info, SoftLab, SoftPlus, Kenan. Headcount responsibility: 45 People. Reported to CIO

Set up and management of T-Mobile internal User Help Desk (budget responsibility USD 4 m) Main achievements: • Implementation of a call handling/call tracking system (APRIORI). • Definition and agreement of internal SLAs. • Company wide migration of the PC LAN to WIN NT.. Headcount responsibility: 35 People. Reported to VP IT Operations.

Software Support Engineer for the German speaking countries (D/A/CH). Main achievements: • Coordinated the Technical Support for MS Access (Launch in Europe) and MS FoxPro. • Developed test tools, resulting in 30% reduction of the number of bugs in MS Beta releases. • Enhanced Microsoft technical knowledge database. Headcount responsibility: 6 People. Reported to Department Manager.