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Dren Zatriqi

Angestellt, Market Linkages Expert, USAID
Pristina, Albania

Skills

Energy
Banking
Tourism
Trade Marketing
Product Development
Online Marketing
Market Intelligence
Organisation of trade fairs
Sales
Marketing and Sales
Networking
Negotiation
presentation skills
MS Office
English Language
Turkish language
Serbian language
Concept development
Business models
Business Plan
Destination management
Destination Marketing
Business Development
Fair Trade
Value Chain
Value Chain Analysis
Market Development
systematic approach
Database Design
Process Mapping
Moderation
Business analysis
Project evaluation
Credit
Vermarktung
Management
Credit Management

Timeline

Professional experience for Dren Zatriqi

  • Current 4 years and 9 months, since Oct 2020

    Market Linkages Expert

    USAID

    COMPETE activity is a USAID Kosovo funded project implemented by Cardno in Kosovo. COMPETE promotes private sector (export) competitiveness in three sectors: ICT, Wood Processing and Food Processing.

  • Current 6 years and 5 months, since Feb 2019

    Founder

    Destination Kosovo

    The Destination Kosovo is an online platform with the overall goal on promoting Kosovo as a tourism destination, improving access to information and increasing number of tourists visiting Kosovo. Responsibilities: • Administrate day-to-day operations, including accounting and budget management, business development, performance metrics and customer service. • Collaborate with industry partners to build valuable relationships and achieve operational targets.

  • 7 months, Feb 2019 - Aug 2019

    Regional Director

    Kompas d.d Slovenia

    • Cultivated long-lasting relationships with tourism actors in Albania, Kosovo and Northern Macedonia including hotels, restaurants, tour operators, attractions, guides and transport service providers so that company could secure valuable deals on services to be sold internationally. • Designed and executed travel programs and tours in Kosovo, Albania and N.Macedonia. • Protected company reputation and built royal client base by working relentlessly to resolve problems and improve customer satisfaction.

  • 4 years and 3 months, Dec 2014 - Feb 2019

    Market Facilitator

    Swisscontact - Swiss Foundation for Technical Cooperation

    • Part of the Promoting Private Sector Project (PPSE) team from 2014-2017 that generated 850 full-time employment, net additional income amounting to €2 million, counting 1,000 beneficiary small and medium enterprises in Kosovo by using a Market Systematic Development Approach (MSD). • Designed intervention concept notes and business models. • Engaged on assessment of the potential implementation partners. • Prepared result chains and defined measurable indicators for the sector interventions.

  • 6 months, Jul 2014 - Dec 2014

    Business Development Associate

    Kosovadent NTP

    • Determined annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results. • Established sales objectives by forecasting and developing annual sales quotas; projecting expected sales volume and profit for existing and new products. • Maintained sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors.

  • 1 year and 1 month, Jul 2013 - Jul 2014

    Commercial Manager

    Kosovo Energy Distribution and Supply (KEDS) JSC

    • Managed Supply Division of Prishtina District with more than +160’000 customers and +280 employees separated on three main departments: Customer Care Department, Analysts Department and Billing Department. • Conducted multiple analyses of customers with debt, and provided new ideas and strategies to be implemented in the field.

  • 2 years and 1 month, Jun 2011 - Jun 2013

    District Operations Specialist

    Tetra Tech, Inc.

    • Provided support to Supply Division of KEK (Kosovo Energy Corporation) in order to improve its performance. • Trained employees on: meter reading, process of disconnections of non-paying customers and collection. • Conducted multiple analyses of customers with debt, and provided new ideas and strategies to be implemented in the field. • Supported the recruiting process, to ensure the hiring of competent employees.

  • 3 years and 8 months, Nov 2007 - Jun 2011

    Business Loan Officer

    ProCredit Bank

    • Executed marketing plans for business loan programs, to meet business loans productions goals • Assisted customers by explaining different credit policies. • Collected all necessary information and documents from clients completing loan applications. • Analyzed loan applications and approved or denied them based on their financial statements and credit score evaluation. • Monitored business plans of the clients to safeguard the bank's investment.

  • 1 year and 4 months, Aug 2006 - Nov 2007

    Micro Loan Officer

    FINCA International

    • Analyzed applicant’s financial status for loan evaluation to determine feasibility of loan. • Worked with clients to identify their financial goals and to find ways of reaching those goals. • Participated in meetings for decision making of loan applications. • Negotiated payment arrangements with customers who have delinquent loans. • Monitored loan portfolio. • Trained new employees for loans methodologies and FINCA MFI policies.

Educational background for Dren Zatriqi

  • 4 years and 2 months, Oct 2004 - Nov 2008

    Management

    University of Prishtinë

    Tourism and Hotel Management; Accounting and Math; Marketing and HR Management;

Languages

  • English

    First language

  • Turkish

    Fluent

  • Macedonian

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