Eugenia Bruno

Besides the duties as a Product Analyst, as a Senior Product Analyst I was responsible for: - Reviewing Product Analysts’ deliverables - Be a reference point in terms of cross-product design consistency - Manage product development for cross-team projects - Define and develop Product Roadmap in its Strategic and Operative stages

- Define changes to the product by synthesizing design from the all the available sources - Bring broader context to the involved parties (business information to the technical team and vice versa) - Ensure high quality of design and implementation of the changes by communicating effectively and following through - Be a functional reference point by possessing a in deep understanding of the module, the team and the roadmap

Provide effective communication regarding issues, objectives, initiatives and performance to the teams and internal clients Planning and execution of product specification, development, testing, and deploy including all associated resources to meet committed delivery dates. Worked along with PMO to develop project schedules and resource allocation models for Product related projects and other activities such as software deployment, customer integration, and professional services validation.

- Design new features and create requirements documentation - Audit implementation of designed features - Present features to the rest of the company in bi-weekly Meetings - Review news, help articles or documentation produced for external use to verify its accuracy regarding the product functionality - Assist QA in making business decisions about bugs - Make functional decisions about potential bugs - Reply to questions from internal clients regarding product capabilities and roadmap

Ensure transfer to Production of new products are in accordance with approved data Support the Quality Inspectors to ensure that products and processes comply with the relevant requirements of the quality management system Create and maintain company quality documentation, such as manuals & procedures Planning, organizing and managing the overall activities of receiving & outgoing quality functions Ensure timely resolution of supplier failure, corrective actions and preventive actions

- Troubleshooting and high tier support - Testing of the product, its framework and processes - Review the viability, functionality and effectiveness of essential tools. - Automation - Manual regression

- Mostly I developed as a Tax Associate assisting more than 50 clients daily in Tax related matters. I had full oversight of the company’s day-to-day external and internal accounting and reporting functions, driving process improvement and building a first class accounting firm. - I also learned about Inventory, Payroll & Audit processes. - Additionally I worked as Office Manager which taught me to “make things happen” at an early age.

- Manage administrative department, maintain a safe and secure work environment. - Receive and file incoming letters, documents. - Welcome/Receive visitors relating to work. - Supply and manage office equipment, machines or properties to office and manufactures, kitchen utilities. - Maintain office efficiency, plan and implement office systems, layouts, and equipment procurement. - Schedule meeting if any. - Record, monitor expenses, raise monthly invoices. - Meal, water for Employees.