Evgeniya Spiridonova
Bis 2022, Business Mediation, National Research University – Higher School of Economics
Moscow, Russische Föderation
Werdegang
Berufserfahrung von Evgeniya Spiridonova
2 Jahre und 8 Monate, Mai 2014 - Dez. 2016
Marketing Manager
AKROS LLC
- Managing of Implementation of lean management visualization principles- SQCDP Project - Participation in organizing of lean-workshops, staff trainings -Implementation of continuous improvement principles by introducing Kaizen Board - Collaborated with managers and directors from cross-functional customer services areas, United Kingdom, France, Spain and Germany - Implementation of lean principles in the repair order administration process - Administration of customer orders into SAP-System
Providing the second line support to the customers; Connection link between Front Office and Back Office; Customer Order Processing, work paper; Monitor and ensure timeliness and accuracy of operations; Plastic card handling (request for issue/re-issue, reception, storage); Internal reports and statistical data preparation; Maintenance of Branch work flow;
receiving and checking clients documents, work with client database; documents scanning and archiving; customer profile compling.
Ausbildung von Evgeniya Spiridonova
6 Monate, Feb. 2022 - Juli 2022
Business Mediation
National Research University – Higher School of Economics
2 Jahre und 1 Monat, Sep. 2010 - Sep. 2012
International Business Administration
University of Hamburg
International Marketing, International Project Management, International Supply Chain Management, International Contract Law, International Financial Management.
4 Jahre und 10 Monate, Sep. 2004 - Juni 2009
World Economics
North-West Academy of Public Administrtion
International Trade, International monetary and credit relationships, international financial management, audit.
Sprachen
Russisch
Muttersprache
Englisch
Fließend
Deutsch
Gut
Italienisch
Grundlagen