Nina Pondelak

Studentin, Business Management, Organization Management, DOBA Business School
Berlin, Deutschland

Fähigkeiten und Kenntnisse

Project management office (PMO)
Project Coordinating
Data Analysis
IT Project Management
IT Account Management
Service Management
Web Design
Design Thinking
Agile Project Management
Team Development
Mentoring
Corporate Communications
Reliability
problem solving skills
Fast learner
hands-on approach
Professional experience
Projektmanagement
Coordination
Organisation
Punctuality
Communication skills
Professionalism
MS Excel
MS Office
Leadership skills
team-working skills
Projekt
Lehre
Qualitätsmanagement
Kundenservice
Prozesse

Werdegang

Berufserfahrung von Nina Pondelak

  • Bis heute 4 Jahre und 1 Monat, seit Juli 2021

    Diagnostics

    Zoetis Deutschland GmbH
  • Bis heute

    Customer Service Specialist - L2

    Smartbow GmbH
  • 10 Monate, Okt. 2020 - Juli 2021

    Customer Support Specialist / L2

    Smartbow GmbH
  • 6 Monate, Nov. 2020 - Apr. 2021

    Commercial Administrator

    Smartbow GmbH
  • 1 Jahr und 6 Monate, Mai 2019 - Okt. 2020

    Project Manager - German accounts portfolio

    IBM GSDC Czech Republic

    monitoring sales / costs per month (for project management analysis) * finance tracking of individual contracts - data availability checking * cost controlling / deviation checking * creating of weekly governance reports * SLA reporting * SAP report evaluation * invoicing * renewals of licenses and maintenance * requesting security service quotes for (standing) orders * tracking of external and internal orders

  • 9 Monate, Sep. 2018 - Mai 2019

    Annotation specialist, project administrator and co-ordinator in Watson cLab

    IBM GSDC Czech Republic

    Involved in two separate annotating (labeling) projects, essential parts of the machine learning process for the Watson Compare and Comply tool ( visit links for more info on the tool: https://youtu.be/hbd631Glj54 and IBM Watson: https://youtu.be/_Xcmh1LQB9I; http://www.ibm.com/watson). Volunteer translator (contributed with three languages) in the TJBot.cz educational project - early code learning. Design co-creator and one of the lead admins of the public community page and blog co-authors.

  • 2 Jahre und 1 Monat, Sep. 2016 - Sep. 2018

    Quality and Delivery Analysis DACH Unit Lead / Project Leader and Co-ordinator

    IBM GSDC Czech Republic

    Main roles: · leading and overseeing the activities and tasks related to the seven delivery and quality analysis teams · to identify various task owners associated with the project and identifying their requirements and expectations for successful governance, assurance and improvement in the project · to capture and share knowledge and learning opportunities within the consortium and the project teams

  • 1 Jahr und 2 Monate, Aug. 2015 - Sep. 2016

    SAN Storage DACH Team Quality Lead / Delivery Analyst / IT Specialist

    IBM GSDC Czech Republic

    · establishing and evolving formal quality analysis processes, ensuring that the team is using industry-accepted best practice · overseeing all aspects of quality assurance · compiling compliance reports in the internal database · conducting and leading projects within the team · being responsible for applying the principles and practices of software quality assurance throughout the software development life cycle

  • 1 Jahr und 10 Monate, Jan. 2014 - Okt. 2015

    Senior Administrator and Service coordinator 1st Level Support

    IBM GSDC Czech Republic

    - Account Focal Point - Service Coordinator - the knowledge database administrator - 1st level IT support for the branches of some of the largest and well known companies in the world (finances, automotive, mobile retail, food&beverages, manufacturing and media industries), situated in Germany, Austria and Switzerland;

  • 9 Jahre und 1 Monat, Jan. 2005 - Jan. 2014

    German Teacher / Translator / Interpreter

    Various elementary and secondary schools

    Teaching and mastering class and curriculum management since 2005. as a German Language Teacher, working with children and young adults aged 6 to 18, teaching German as a 1st and 2nd foreign language on 4 different (both elementary and secondary schools), as well as tutoring adult German course attendees. Part-time proofreading and translation services during the course of several years. Experienced freelance translator and proofreader (German - English - Croatian)

  • 6 Monate, Apr. 2001 - Sep. 2001

    Company representative / Reiseleiterin

    I.D. Riva Tours GmbH

    Working as a travel company representative for German, Dutch and Slovenian visitors during 2001 spring/summer season.

Ausbildung von Nina Pondelak

  • Bis heute 2 Jahre und 6 Monate, seit Feb. 2023

    Business Management, Organization Management

    DOBA Business School

  • 2010 - 2011

    Web Design

    Ivora IT Management

  • 10 Jahre und 7 Monate, 1997 - Juli 2007

    German Studies and Contemporary Germanic Languages / Pedagogy

    University of Zadar / Faculty of Philosophy

    German language, history, morphology, literature and educational sciences, history of pedagogy, school pedagogy, andragogy, special pedagogy, development pedagogy and school pedagogy. Master's Degree thesis in the field of Special pedagogy (related to Defectology).

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Fließend

  • Croatian

    Muttersprache

  • Serbian

    Fließend

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