Evren Flehmer

process sampling and Quotation requests; Monitor delivery Performance; request handling and organizing shipment of samples and orders. customer complaints on products and returns. build and maintain sustainable customer relationship.

-product development + technical leadership; Project Management; responsible for all technical aspects; Coordinate Company resources to produce ideal and first time right Solutions; quickly process development/quotation requests from all departments of the Company; responsible for sourcing, sampling and sample-approval-process; item Setup for order entries; coordinate Service Information with customer Service; stock control with customer Service and/or ops; maintaining Business relations - regular visits.

processed orders and monitored delivery Performance- managed queries on a daily Basis- supported customers and sales Team on all customer Service related issues including ownership of customer complaint resolution- esatblished and assured excellent business relations with the customers and authorised agencies in the region-monthly, weekly and daily sales-and-return reports -regular sales- activity and sales-and-forecast-reporting -established and maintained sustainable customer relationships.

i dealt with ingternational land transportation between Europe and Turkey. i arranged necessary documentation for the transportation / customs clearance und organize loading and unloading of the goods. My responsibility was to make sure goods arrived on time.