Fabian Schaefer

Help define and implement strategic and operational change at Bank Thalwil

Writing second (and third) book Consulting KaMeRu head on sales distribution, communications and multimedia approach and projects (contents & execution) Focused on projects in literature and fine arts industries, including: - Wrote book Aus der Erstarrung (published June 2015) - Designed and executed program on overall vision, market positioning, new electronic channels and services, and process efficiency (creative, production)

Within the Operations and Technology unit of Zurich CH, leading team with processes and tasks including: Managing value chain for all main Zurich CH suppliers; combined scope of consulting / professional services, marketing, technology and logistics Ensuring operational assurance in operations (incl. ext. / int. audit management, execution of risk assessments, SOX) Establishing HR processes (recruiting, employee survey measures, Hay roles model implementation, contractor control)

- Leading team managing interface PB sales force - middle office for Affluent/PB/IC/FIM segments (marketing, products, L&C, ops) reporting to BA head - Defining and implementing PB client servicing frameworks, sales strategies day-2-day - Shaped NAB strategic change programs 2008/12 for BA, incl. implementation, fostering cultural change in sales teams (best practices, transparency/MbO) - Implemented Offshore Desk 2011, PB Front Support Ops Model 2013 - Promoted to Director (CS Group) 2012/13

Advised major private and universal banks and insuranc companies on strategy implementation and operations efficiency, led research for and creation of studies on PB, risk management, banking industrialization, managed client RFPs, selected and led junior resources

Answering directly to the executive board, managed strategic change program execution, managed key projects, developed and led CEO staff function

Positions cover entire COO banking value chain from strategic sourcing or process improvements to B2B sales and product management

Studies in Arts and Arts Management (Kulturmangement) at the faculty of history and philosophy of University of Basel

* 1992 - 1997 studies (majors strategy & organization and controlling) * Exchange Terms 1997 Université de Genève HEC and 1995 Norwegian School of Economics NHH Bergen * Research assistant at Technology Management Institute (ITEM-HSG) * Internships in Consulting and Petroleum Industry