Francesco La Bella

ABS Delivery Manager for AGA Greece, Poland and Czech Republic. Main duties: - Main referent for the RUN BUs in terms of raising issues , improvements and escalation management - Functional scope management and prioritization for new releases, including bugfixing and new requirements - Coordination and collaboration activities among RUN BUs, AWP OM and AMOS to ensure effectiveness in the translation of functional needs in specific IT requests - Full responsability for UAT-Phase in RUN AWP BUs

Business Analyst and Functional Designer as an external consultant (BTO Ricerche) for an IT provider of a leading insurance. Main duties: - Analysis of the business unit change requests or bugs regarding Output Management domain - Functional Analysis and Design of the solution - Coordination activities with software developers and business unit users to solve bugs or change requests - Output Release Management of the solution

- External consultant in Unicredit Business Integrated Solutions, in Intesa Sanpaolo Servitia, Allianz Group, UBI Sistemi e Servizi and AMOS - Research on IT topics such as Big Data, Cloud Computing and Mobile Banking

Business Analyst as an external consultant (BTO Ricerche) for an IT provider of a leading italian bank. Main duties: - Analysis of the current legal passive invoices - Advisory activity regarding the rationalization and optimization of the current legal provider portfolio

External consultant (BTO Ricerche) for a leading insurance company. Main duties: - Analysis of the current passive invoices of the company - Analysis of the current provider portfolio - Managing the Vendor Integrity Screening process: checking the governance and compliance performance of vendors and ensuring comprehensive due diligence is completed before a supplier is engaged; conducting independent research to validate a potential vendor's integrity and ensuring comprehensive screening

Service Manager as an external consultant (BTO Ricerche) in an IT provider of a leading italian bank: - Managing company service offering, service portfolio and active invoice, contracts with clients and providers, including negotiation and creation of amendments - Monitoring contract budgets & forecasts, project costs and timespending - Monitoring of service level and monthly reporting to clients - Costs estimation and perimeter definition of regulatory and compliance projects

PMO (Consultant) c/o Business Continuity (BC) office for an IT provider of a leading italian bank . Main duties: - Defining of strategies and procedures about the Business Continuity (350+ processes) - Defining of Business Impact Analysis (BIA) and BC solutions about bank processes - Defining and managing of DR/BC test