Franziska Krumhaus

Check in and check out, cash handling, answering the telephone, dealing guests, stationary order, taking reservations, payment corrections, training, attending meetings, supervise front office team, checking bills and ledgers, finalise the rotas holiday trackers, chasing payments, communication with all other departments, job interviews, Duty Manager shifts.

-Correspondence with patients/general health insurence/privat health insurence agencies, telephone duties, making apointments, stationary order, accounting, billing, taking payments, chasing payments -responsible for the practice shop -correspondence with technical laboratories -taking care of the documantation of patients datas

Supervise the ongoing shift in a team of 14 , making the rota, stationary order, leading meetings, operate as Manager on Duty for 600 rooms, Night Audit. Check in + Check out, controlling invoices and ledgers, oprating telephone switchboard, Cash handling

cash handling, answering the telephone, dealing with guests’ problems and difficult guests, stationary order, taking reservations, booking taxis, taking payments, payment corrections, training new staff, attending OPS and HOD meetings, leading meetings, supervise other receptionists, administrative tasks like checking bills and ledgers, finalise the rotas, filling in time sheets and holiday trackers, chasing payments, communication with all other departments, operating the switchboard

check in and check out guests, cash handling,answering the telephone, dealing with guests’problems and difficult guests, stationary order,taking reservations, taking payments, payment corrections, following cash handling,credit and cheque cashing policies and procedures , training new staff, attending OPS meetings, leading meetings, supervise other receptionists