Frederik von Rüden

Operational responsibility for Citrix XenApp environments serving ~9000 end users at different companies of the Generali group. Responsibility for a scripting team packaging applications to be rolled out to fat client as well as XenApp environments.

Responsibility for data quality, processes and interfaces around the Configuration Management Databases at SEN

Responsibility for 3rd level support for a range of Siemens Enterprise Communications applications including OpenScape UC Application, OpenScape Xpressions and Network Management Applications. Managing 3rd level support teams in Germany, USA, Brazil, Greece and Turkey.

Responsibility for 3rd level support for a range of applications like Openscape, Procenter and Xpressions. Managing 3rd level support teams in Germany, USA, Brazil, Hungary and Austria.

Various projects to certify Cycos software with external vendors like Cisco and SAP. Several months of supporting Siemens USA in California on site to bring the Cycos developed software Xpressions to the US market.

Line manager for a group of project managers. Responsible for all development projects of Cycos AG

Introduction of the Cycos software development process based on the CMM.

Integration of the Cycos developed unified messaging software into production environments at customers like McKinsey & Company Inc.or Vodafone. Deputy for the department head from June 1999 on. Managing a team of system engineers from January 2001 on.

Supporting companies using the M-Bus in their products, assembler programming on microcontrollers used for M-Bus devices, working on new versions of the M-Bus specification (EN13757).