Gabriela Ciubotariu

• Tracking orders and ensuring timely delivery • Following up with suppliers, as needed, to confirm or change orders • Updating internal databases with order details (dates, vendors, quantities, discounts) • Presenting data on accuracy issues with data entry or reporting • Extracting, organizing, and inputting data from a variety of databases • Data entry and research to properly record aircraft components • Organizing data from various sources in Excel for statistical analysis.

• Raising invoices and credit notes accurately and in a timely manner • Checking cash sheets and allocating the payments against invoices • Chasing overdue invoices by telephone, email and letter within agreed timescales • Producing weekly debtors reports for the team • Handling disputed bills and negotiate to bring payment within agreed terms • Following company guidelines and standard procedures issuing formal letters • Responding promptly and completely to both client and internal inquiries

• Processing and invoicing sales orders • Releasing and activating customer orders, ensuring they reach the customer on time • Coordinating with and updating sales staff regarding the overflow of customers • Checking cash sheets for payments received and updating the overdue & outstanding accordingly • Keeping track of local sales staff in Europe, making sure the cash collected reaches office safely and is handed to the treasurer • Checking bank transfers – clearance and general banking

• Presenting a professional and friendly first impression of the firm to all visitors and clients • Ensuring high levels of customer satisfaction through excellent sales service • Maintaining outstanding store condition and visual merchandising standards • Recommending and displaying items that match customer needs – accurately describing product features and benefits • Following all company policies and procedures

• Initiating and developing relationships within the private banking environment in order to acquire new clients • Providing proactive day-to-day client service by anticipating and evaluating client needs • Analysing loan applications (including cash flow/modelling) of different applicants: microenterprises and SMEs • Reviewing client exposures, loss experience and current coverages and recommending appropriate products and services

• Interviewing applicants (Micro-enterprises) to determine financial eligibility and feasibility of granting loan/credit • Analysing loan applications (including cash flow/modelling) of different applicants: microenterprises and SMEs, all in consultation with management in Credit Committees • Evaluating credit worthiness by processing loan/credit applications and documentation within specified limits

• Monitoring accounts daily in the allocated queues and effectively utilising the company`s collections systems in line with approved collections strategy • Analysing loan applications (including cash flow/modelling) of different applicants: microenterprises and SMEs, all in consultation with management in Credit Committees • Contacting Customers with loans in arrears to negotiate repayment plans that are acceptable to the bank