Gamze Derekoy

Support of communication and process governance Support of CRM catalog publication process based on SAP CRM Launching new EMEA wise services Responsible with triggering and reviewing the service publication process for new and existing services Content Management updates and maintenance of SAP internal social media instruments (SAP Enterprise Portal and EMEA SPM web site) Maintenance of social media instruments

Explained borrowers to legal disclosures and helped them to have clear understanding of legal frame Worked with various lenders to find the best deal for the client to satisfy their purchasing or refinancing requirements. Practiced marketing activities to attract clients Took the loan application and kept the borrower informed throughout the loan process Prepared and organized requested legal documents Worked to ensure compliance with banking and or finance laws in the jurisdiction of the consumer.

• Reconciled processed work by verifying entries and comparing system reports to balances • Verified vendor accounts by reconciling monthly statements and related transactions. • Disbursed petty cash by recording entry and verified it’s process documentation • Maintained accounting ledgers by verifying and posting account transactions • Prepared, verified, and processed excel spread sheets

• Evaluated and provided reasonable assurance that risk management, control, and governance systems to proof that they were functioning as intended • Evaluated the need for an Internal Audit function • Managed and controlled internal finance process • Maintained open communication with management and the audit committee • Controlled reconciled customer accounts through in-housed developed software • Obtained reliability of financial reporting and compliance with applicable laws and regulations

A Comprehensive Analysis of Cloud CRM, “Challenges and Opportunities for Vendors and Customers” Courses in the master program: International Project Mgmt, Logistics, Int. Marketing, Economics, Advanced Corp.Finance, CRM, Strategies of Internationalization, , Intercultural Mngmt

• Bachelor study focused on finance and accounting