Gerard Eivers
Angestellt, Director BPO Services, Meridian VAT Reclaim International
Dublin, Irland
Werdegang
Berufserfahrung von Gerard Eivers
Bis heute 18 Jahre, seit Okt. 2006
Director BPO Services
Meridian VAT Reclaim International
As Director for BPO Services I have full P&L responsibility for the division on a global bases. Main Achievements • Full ownership of P&L • Successfully evangelized Meridian BPO • Achieved profitability for first time in 2007 • Successfully renegotiated existing client contracts • Achieved operational efficiencies • Successfully mapped market requirements to service offering • Doubled transactional volume, increasing revenue by 50% • Implemented new sales teams in Europe & the US
1 Jahr und 10 Monate, Jan. 2005 - Okt. 2006
New Business Development Manager
IT Alliance
I joined IT Alliance as Account Director and within 6 months the board requested I take responsibility for New Busienss Development. Main Achievements • Successfully evangelised IT Alliance’s Services • Plan penetration of targeted strategic accounts • Exceeded both revenue and margin targets • Lead implementation effort of new partner • Generated account plans, forecast modeling and delivery definitions for strategic accounts.. • Success implemented off shore • Lead and motivate sales & pre-sale
2 Jahre und 6 Monate, Juli 2002 - Dez. 2004
Head of European Sales
TerraNua / fidelity Investments
Main Achievements • Successfully developed & implemented sales strategy • Successful implementation of sales focus & drive • Key customer base identified, contacted and network establishment within financial services market - banks, Life & Pensions (DC), contact centres etc • Successful generation of market awareness of TerraNua brand & values • Successful generation of market for new product introduction - DC Pensions
3 Jahre und 11 Monate, Aug. 1998 - Juni 2002
Head of Business Development - EMEA
Zomax
Main Achievements • Consistently exceeded all targets and goals set • Successfully closed 3 accounts from the Fortune top 10 companies • Successfully opened multiple profitable new business areas for Zomax • Successfully lead, motivated and mentored sales team • Sold contact centre programs, manufacturing, turnkey, RMA, Logistics, Warehousling, Licencing Programs.
3 Jahre und 1 Monat, Aug. 1995 - Aug. 1998
Head of European Bsuiness/ Program Management
Kao / Zomax
I was responsible for Service Delivery of 24 clients. All client programs encompased the provision of all direct channel support within EMEA, full contact centre support (In & out bound activity), manufacturing, turnkey, RMA, logistics & warehousing services.
2 Jahre und 1 Monat, Aug. 1993 - Aug. 1995
Account Manager
Microsol
I joined the company as a software engineer and moved into account management.
3 Jahre und 3 Monate, Juni 1990 - Aug. 1993
Snr Applications Engineer
Europlex
I was responsible for taking the standard company product set and creating new software, functionality and products. I introduced a charging structure and made the department a revenue generating centre for the company generating cashflow and significant pull through sales.
7 Monate, Nov. 1989 - Mai 1990
R&D Engineer
Cartec
Sprachen
Englisch
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