Gerard Eivers

As Director for BPO Services I have full P&L responsibility for the division on a global bases. Main Achievements • Full ownership of P&L • Successfully evangelized Meridian BPO • Achieved profitability for first time in 2007 • Successfully renegotiated existing client contracts • Achieved operational efficiencies • Successfully mapped market requirements to service offering • Doubled transactional volume, increasing revenue by 50% • Implemented new sales teams in Europe & the US

I joined IT Alliance as Account Director and within 6 months the board requested I take responsibility for New Busienss Development. Main Achievements • Successfully evangelised IT Alliance’s Services • Plan penetration of targeted strategic accounts • Exceeded both revenue and margin targets • Lead implementation effort of new partner • Generated account plans, forecast modeling and delivery definitions for strategic accounts.. • Success implemented off shore • Lead and motivate sales & pre-sale

Main Achievements • Successfully developed & implemented sales strategy • Successful implementation of sales focus & drive • Key customer base identified, contacted and network establishment within financial services market - banks, Life & Pensions (DC), contact centres etc • Successful generation of market awareness of TerraNua brand & values • Successful generation of market for new product introduction - DC Pensions

Main Achievements • Consistently exceeded all targets and goals set • Successfully closed 3 accounts from the Fortune top 10 companies • Successfully opened multiple profitable new business areas for Zomax • Successfully lead, motivated and mentored sales team • Sold contact centre programs, manufacturing, turnkey, RMA, Logistics, Warehousling, Licencing Programs.

I was responsible for Service Delivery of 24 clients. All client programs encompased the provision of all direct channel support within EMEA, full contact centre support (In & out bound activity), manufacturing, turnkey, RMA, logistics & warehousing services.

I joined the company as a software engineer and moved into account management.

I was responsible for taking the standard company product set and creating new software, functionality and products. I introduced a charging structure and made the department a revenue generating centre for the company generating cashflow and significant pull through sales.