Gerard Eivers

Angestellt, Director BPO Services, Meridian VAT Reclaim International

Dublin, Irland

Werdegang

Berufserfahrung von Gerard Eivers

  • Bis heute 18 Jahre, seit Okt. 2006

    Director BPO Services

    Meridian VAT Reclaim International

    As Director for BPO Services I have full P&L responsibility for the division on a global bases. Main Achievements • Full ownership of P&L • Successfully evangelized Meridian BPO • Achieved profitability for first time in 2007 • Successfully renegotiated existing client contracts • Achieved operational efficiencies • Successfully mapped market requirements to service offering • Doubled transactional volume, increasing revenue by 50% • Implemented new sales teams in Europe & the US

  • 1 Jahr und 10 Monate, Jan. 2005 - Okt. 2006

    New Business Development Manager

    IT Alliance

    I joined IT Alliance as Account Director and within 6 months the board requested I take responsibility for New Busienss Development. Main Achievements • Successfully evangelised IT Alliance’s Services • Plan penetration of targeted strategic accounts • Exceeded both revenue and margin targets • Lead implementation effort of new partner • Generated account plans, forecast modeling and delivery definitions for strategic accounts.. • Success implemented off shore • Lead and motivate sales & pre-sale

  • 2 Jahre und 6 Monate, Juli 2002 - Dez. 2004

    Head of European Sales

    TerraNua / fidelity Investments

    Main Achievements • Successfully developed & implemented sales strategy • Successful implementation of sales focus & drive • Key customer base identified, contacted and network establishment within financial services market - banks, Life & Pensions (DC), contact centres etc • Successful generation of market awareness of TerraNua brand & values • Successful generation of market for new product introduction - DC Pensions

  • 3 Jahre und 11 Monate, Aug. 1998 - Juni 2002

    Head of Business Development - EMEA

    Zomax

    Main Achievements • Consistently exceeded all targets and goals set • Successfully closed 3 accounts from the Fortune top 10 companies • Successfully opened multiple profitable new business areas for Zomax • Successfully lead, motivated and mentored sales team • Sold contact centre programs, manufacturing, turnkey, RMA, Logistics, Warehousling, Licencing Programs.

  • 3 Jahre und 1 Monat, Aug. 1995 - Aug. 1998

    Head of European Bsuiness/ Program Management

    Kao / Zomax

    I was responsible for Service Delivery of 24 clients. All client programs encompased the provision of all direct channel support within EMEA, full contact centre support (In & out bound activity), manufacturing, turnkey, RMA, logistics & warehousing services.

  • 2 Jahre und 1 Monat, Aug. 1993 - Aug. 1995

    Account Manager

    Microsol

    I joined the company as a software engineer and moved into account management.

  • 3 Jahre und 3 Monate, Juni 1990 - Aug. 1993

    Snr Applications Engineer

    Europlex

    I was responsible for taking the standard company product set and creating new software, functionality and products. I introduced a charging structure and made the department a revenue generating centre for the company generating cashflow and significant pull through sales.

  • 7 Monate, Nov. 1989 - Mai 1990

    R&D Engineer

    Cartec

Sprachen

  • Englisch

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