Gergő Kis Rigó

Maintenance and development of controlling tools and processes.

Responsible for Business Process Management, process design and development in corporate projects on the fields of procurement, finance and accounting. Overall responsibility in process management, change management, trainings and communication.  Created Process Modeling Notation and Guide for the Shared Service Center implementation project in Alpine Bau Gmbh – 2012/2013

Responsible for creating corporate process governance model and further develop the existing process modeling standards. Also responsible for standardization and development of freight processes and managing projects related to process management.  Freight and logistics process standardization project, Austria, 2012 Managed project to standardize and align Sea, Air, Road and Logistics processes at cargopartner GmbH  Business process management and governance concept, Austria, 2012

Leading a team of buyers providing purchasing services for NAM and LTA regions. Responsible for recruitment, supervising the team as well as defining team strategy and KPIs. Monitoring individual and team performance and creating development plans. Responsible for managing purchasing process development projects.  Purchasing process turnaround time improvement, Nokia Budapest, 2011-2012 Achieved to decrease the average processing turnaround time of orders by 52%  Purchasing process consultant

Responsible for process development and optimization in Nokia Indirect Sourcing. Managed development projects, designing, implementing and improving processes. Monitored processes in the organization identifying areas of improvement and initiating process optimization activities. „h Process Management Framework and Process Database, Nokia, Budapest, 2010-2011 - Managed project to create process management policy, framework and to build up the process architecture for the procurement organization

Responsible for setting up Contact Center and Invoice Issue Resolution Team in the Hungarian Purchasing Center. Defined the team strategy and the customer service process development roadmap including yearly KPIs. Coordinated continuous development of issue resolution and customer service processes.  Customer Service process implementation, Nokia, Budapest, 2008-2009 Six Sigma DMAIC/DMADV/Achieved 16% increase in the customer satisfaction index in 2 years by implementing customer service processes

Processing purchase requisitions and managing purchases throughout the procure-to-pay process. Establishing ownership of the end-to-end marketing purchasing process and ensuring compliance with SOX requirements. Negotiating prices and terms. Maintaining close cooperation with marketing managers and stakeholders and participating in purchasing process development projects.  Coordinated quarterly invoice issue resolution projects

Provided support to internal customers in wide variety of accounting issues. Daily activities included processing purchase order related supplier invoices, balance sheet reconciliations and resolving invoice related problems. Responsible for issue resolution and following up deviations, as well as ensuring compliance with SOX requirements.

Logistics and Supply Chain Management