Goncalo Leonard

Main responsibility Manage and develop the fast-growing enterprise portfolio across the EMEA region. Explore business strategy & platform across all industries Key achievements - Established a solid and successful relationship with a developing customer base seeking to grow its presence across the region - Researched & promoted EMEA HQ based new fast-growing enterprise. - Delivered all open contract renewals (12m Eur) and expand the portfolio with 7m Eur of new business

Responsibilities: Managing a customer portfolio across the Americas continent while also taking a Global cross business unit lead within select sectors Achievements: • Manage, build and grow long-term relationships for DHL’s top revenue-generating customers within the Americas across multiple industry verticals such as LS&H, E&M, and FMCG • Delivered the 3rd highest revenue growth in MNC Americas in 2014 with 24.4m (from 8m in 2011). • Ensured 100% customer retention rate and share of wallet growth

Responsibilities: Manage a portfolio of 5 Tech customers. Lead and manage the development of business acquisition projects for the Tech sector Achievements: • Critical role in influencing an IT market leader to nominate DHL as its sole provider for all AP paid cargo (80% SG). Achieved 50% revenue growth(1.2M eur), 17% shipment and 75% volume growth (+630 Tons) • Beat market trend during the unprecedented 2009 economic crisis and grew above market average in 2010 (30% vs 15% growth for Singapore).

Responsibilities: Develop, manage and optimize a projects portfolio. Support EMEA management to enhance and improve performance and profitability. Achievements: • As part of the Project management team, delivered on time the business requirements definition for the new Customer report, design to provide clients and account managers with all relevant data. • Led and delivered the restructuring of EMEA region reporting. Systematized reports and analysis, shifting focus from manual to online reporting.

Implementation of the Role Classification System (RCS). The project’s aim was to integrate all existing compensation and benefits schemes in the group into one simple and effective system. Key Achievements: • Gained commitment and approval from top management regarding the implementation of the RCS process; • Implementation of the first stage of RCS’s change agenda for the divisions Europe, Logistics and Corporate Services

Responsibilities: Development and coordination of the Global IS strategy including the web-based platform that supports the management of the organization core activity (international exchange programme), direct responsibility for the Global Exchange Programme. Achievements: • Project Manager for the integration of AIESEC’s IT platforms (100k budget). Delivered its full implementation below budget, ahead of time for the first time • Achieved 17% growth in the global exchange programme results;

National strategic direction, coordination of 9 local offices and the organization’s Media strategy. Key Achievements: • Led the development and implementation of a national Sales strategy programme, coaching and training more than 1000 members resulting in a 49% growth in the number of traineeships; • Retained 100% of the revenue with existing partners; • Developed an online Media center and published articles in major national newspapers.

Responsibilities: Strategic direction, lead executive team and external representation of the organization. Achievements: • Designed and led the restructuring of the office operations including laying off personnel, redesign, and optimization of Sales structure and processes. • Achieved 60% growth on the number of exchanges raised and 40% increase on the number of companies present in the Board of Advisors, raising more than 50k in sponsorship and covering the budgets of the 2 following years.

This program prepares executives with a general understanding of accounting and financial principles as they relate to organizations' operations and decision-making processes.

The effective use of the PRINCE2™ methodology is indispensable for those involved in project work and those who have significant controlling responsibilities. This course is designed to further understanding of the essential principles behind PRINCE2™ as a basis for its practical use.