Guntard Edelmann

• Account Management of Non-Grocery Accounts, pharmacy market and Pacific Islands • Manage and execute all aspects of sales incl. promotional planning, sales forecasts, margin and price calculations • Manage budget and trade spend; Review, analyse and monitor sales data • Create and execute JBP's and business reviews • Drive multi-functional initiatives for growth and profitability • Drive incremental sales and market share • Set and develop action plans to achieve and exceed sales targets and KPI’s

• Key Account Management of the SVFC Account • Execute all aspects of sales including customer planning, promotional planning, sales forecasts, sales demand reviews, margin and price calculations • Trade-spend monitoring, sales planning and analysing • Executing account reviews • Completion of invoicing process via SAP • Driving sales gaining market share • Set and develop action plans to achieve sales targets and KPI’s • Vendor Replenishment

• Achieve sales targets through excellence in execution at POS • Building strong relationships with customers and key players • Business development, monitoring and account performance reviews • Analyse micro territory reports, category and priority ranking reports • Management of trade spend & promotional efficiency to maximize ROI • Effective supply chain management and providing analytical support • Monitoring of 5P performance vs. sales targets • Management of a merchandising team of three

• Account Management of an existing portfolio of clients ensuring client requirements are met • Execute all aspects of sales & account management (sales & budget forecasts, sales analysis) • Develop business opportunities by proactively contacting new prospects and calling cycles • Create action plans to achieve sales targets, dealing with customer or quality complaints • Chair weekly group wide S&OP meetings, create daily customer group & sales reports

• Respond to customer enquiries via phone, email or in person • Record and process customer orders, up and cross-sell products • Service interface between customers, Logistics, Finance & Operations Management • Support and advise production planning with product run decisions including logistical tasks • Conduct customer satisfaction survey, service and quality analysis • Sales budgeting, analysis and forecasting and reporting to Senior Management

• Successfully participation and completion of Huhtamaki's Professional Managers Program 2014 • Sole candidate for Huhtamaki Oceania • Program included several assignments to broaden skills like Teamwork, Finance and Leadership • Business case studies & development of self-reflective behaviours & learnings for future leaders • Team member of project group "New Product Development (NPD)" • NPD project was very successful and has been implemented into Huhtamaki policy worldwide

• Respond to customer enquiries via phone, email or in person • Advise customers on best possible event or catering services based on needs • Prepare quotes for events and services, create customized event proposals • Plan, organise and execute catering events • Develop business opportunities through referrals, networking and cold calls • Service interface between customer, management and operations team • Marketing including promoting and up selling product offerings

• Delivery and supervision of high class event and catering services for various customers • Corporate internal catering and events for clients including Deloitte & KPMG • Bar Manager during the Rugby World Cup 2011 at Eden Park hospitality tent

• Work and travel throughout Southeast Asia, Australia and the Pacific Islands • Improve language skills, get to know other cultures and collect valuable work experience abroad

• Found and successful management of three convenience stores with fully licensed snack bars • FMCG including but not limited to food, beverages, liquors and convenience goods • In charge of financial management, budgeting, margin and sales price calculation • Set and meet sales targets, strategic planning, analyse trends, promote new products • Build strong and long lasting relationships with customers and suppliers • Develop sales and direct marketing strategies, POS and merchandise marketing

Harlem Stores Dresden, Germany (www.harlem-stores.de) • Casual part-time Sales Assistant for urban, fashion sports- and street wear • Customer service and consulting • Cash and EFTPOS handling and reconciling tills • POS, allocating, checking, sorting and labeling stock, filling shelves

Art, design, photography, graphic and drawing