Hakan Hamarat
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Hakan Hamarat
- Bis heute 2 Jahre und 7 Monate, seit Jan. 2023
CDZ Operations Team Leader
DHL Global Fowarding GmbH
- 1 Jahr und 4 Monate, Sep. 2021 - Dez. 2022
Team Leader Logistics & Warehouse
DHL Global Fowarding GmbH
- 7 Jahre und 1 Monat, Aug. 2015 - Aug. 2022
Customer Service Professional Ocean Freight
DHL Global Forwarding GmbH
- 11 Jahre und 1 Monat, Aug. 2011 - Aug. 2022
Customer Support Airfreight ( ASIA, Middle East )
DHL Global Forwarding GmbH
Duties: order acceptance and computer-aided entry, carrier selection, booking airfreight shipments, handling international requests, transport accounting, corresponding with clients, companies, and partners in German/English/Turkish, hazardous-goods officer (DGR), ACT team member (station improvement), customer support (global consolidated care system), and special-transport (refrigerated container) clearance and support
- 5 Monate, März 2012 - Juli 2012
Employee Exchange Program
DHL Global Forwarding MIAMI / USA
Customer Support for Life Science and High Tech Customers Duties: order acceptance and computer aided entry, carrier selection, supporting Customer ( Beckman Coulter, Capsugel, Canon and HP ), US Customs entry, Handling international requests, transport accounting
- 2 Jahre und 8 Monate, Jan. 2009 - Aug. 2011
Customer Support Airfreight ( USA, RUSSIA, TURKEY and ISRAEL )
DHL Global Forwarding GmbH
Duties: order acceptance and computer-aided entry, carrier selection, booking airfreight shipments, handling international requests, transport accounting, corresponding with clients, companies, and partners in German/English/Turkish, hazardous-goods officer (DGR), ACT team member (station improvement), customer support (global consolidated care system), and special-transport (refrigerated container) clearance and support
- 4 Monate, Sep. 2008 - Dez. 2008DHL Freight GmbH
Customer Support National (inbound) / Quality Management
Duties: monitoring incoming shipments, processing claims, handling refusals to accept delivery, and local-traffic support
- 2 Jahre und 2 Monate, Aug. 2006 - Sep. 2008DHL Freight GmbH
Customer Support National Transport / Quality Management
Duties: corporate customer care, quality assurance, preparing and analyzing key data, preparing statistics, and preparing and executing daily production meeting
Duties: clearing (including collection and delivery arrangements), preparing statistics and cost accounting
- 2 Jahre und 7 Monate, Aug. 2001 - Feb. 2004
Customer Support Western Europe Exports
Danzas Unitrans GmbH
Duties: order management, active customer care, organization, and complaints management
- 1 Jahr und 1 Monat, Aug. 2000 - Aug. 2001
Customer Support / Exports Turkey
Danzas GmbH
Duties: planning, order entry, processing, stock management, transfers, customer service, accounting, and translations (key client: Robert Bosch GmbH)
Ausbildung von Hakan Hamarat
- 2 Jahre und 1 Monat, Okt. 2001 - Okt. 2003
Transport Management
VWA (academy of business and public sector management)
- 1 Jahr und 5 Monate, Sep. 1999 - Jan. 2001
Logistic
Forwarding Agent
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Türkisch
Muttersprache
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