Hannes Schaller

Professional experience for Hannes Schaller

• Current 6 years and 8 months, since May 2018

  Linux System Engineer

  APA-IT Informations Technologie GmbH

• 2 years and 7 months, Oct 2015 - Apr 2018

  Linux System Engineer

  anovis it-services and trading gmbh

• 7 years, Oct 2008 - Sep 2015

  Linux Administrator

  ITSDONE EDV Dienstleistungs GmbH

  Itsdone is a medium-sized IT outsourcing company. Customers include major Austrian telecommunication enterprises and a daily newspaper (Österreich Zeitung). I was responsible for day-to-day operations such as handling tickets (OTRS, Remedy, HP Servicedesk) and the implementation of Nagios Servicechecks. Furthermore I was involved in regular engineering tasks such as building clusters, web- and mailservers. My appointment also included regular on-call duties.

• 1 year and 9 months, Apr 2012 - Dec 2013

  Automation Engineer

  Hutchison 3G Austria

  I've been part of Hutchison's "Engineering Unix" team within which I was responsible for the implementation of Puppet/The Foreman in combination with BMC Cloud Lifecycle Management Suite. My tasks ranged from operational tasks (and the automation of these) to supporting other teams with the implementation of puppet modules for their application stacks.

• 1 year and 3 months, Feb 2011 - Apr 2012

  Application Engineer Nagios/Monitoring

  Hutchison 3G Austria

  As part of the SQM Team I took care of maintaining and improving the monitoring systems (Nagios, HP OpenView Operations) and was responsible for the implementation of new service checks.

• 1 year and 5 months, May 2007 - Sep 2008

  Technik / technischer Support

  NESSUS Internet Dienstleistungs GmbH

  In my position as technical support staff I could apply my skills in analytical thinking, rapid problem identification and resolution to finding the best possible solution to customer queries. I also assisted the operations department in projects to improve internal communication, as well as with work in the datacenter.

• 6 years, Sep 2000 - Aug 2006

  Buchhändler

  Lehrmittelzentrum Technik GmbH

  After the successful completion of my apprenticeship I was assigned responsibility for the management of the bookstore's department of computer science. In addition to commercial tasks such as purchase and sales I was strongly involved in the counselling of customers. In this context I could shine with the broad technical background knowledge (particularly in the fields of Linux and web technologies) I had acquired through autodidact learning.