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Ing. Héctor Aguilera

Bis 2024, Senior Technical Support Engineer, AppsFlyer Germany GmbH
Abschluss: Business Informatics, Instituto Tecnológico y de Estudios Superiores de Monterrey
Berlin, Deutschland

Fähigkeiten und Kenntnisse

Project Management
Presentations
Technical Support
1st and 2nd Level IT Support
Linux
IT-Consulting
Bash (Unix shell)
Mobile Devices
Technical Sales
Mobile Ad Networks
E-Commerce
Online Advertising
Zendesk
GitHub
JIRA
MySQL
JSON
Google Analytics
Google Apps for Business
ITIL
Information Technology Infrastructure Library (ITI
Cisco CCNA
Computer Networks
Apple iOS
Android
Microsoft Windows
Microsoft Office
Mac OS X
Apple iWork
Team Leadership
BPMN
Business Process Modeling
Consulting
Information Technology
Internet
Beratung
Technische Beratung
Business Informatics
Informatik
Wirtschaftsinformatik
IT-Beratung
Terminal
Docker
Data Analysis
IT Support
Tech Sales
Mobile Marketing
iOS
Scrum
Kanban
Python
IT
Engineering
RTB
SSP
DSP
AWS
Google Android
Privacy Sandbox
ATT
App Tracking Transparency Framework
AdAttributionKit
SKAN
SKAdNetwork
Teamwork
Systems Thinking
Unstructured Problem Solving
Flexibility
Reliability
Commitment
Ability to work under pressure
Organizational Skills
Ambitious
Enthusiasm
Marketing
IT systems
Administration
German
Customer Support
Apps
English Language
Responsible
Sales Engineering
Information Systems
SaaS
Technical Sales Support
Remarketing
Data-driven marketing
Product demonstration
Entrepreneurship
Project Managemenet
Business Process Re-engineering
Data analysis
Mobile Advertising
Project Engineering
Jira
Team leadership
Leadership
Management
Spanish
English
Tech Support
Pitching
Public speaking
Docker containers
Linux Terminal
Business Development

Werdegang

Berufserfahrung von Héctor Aguilera

  • 2 Jahre und 9 Monate, Apr. 2022 - Dez. 2024

    Senior Technical Support Engineer

    AppsFlyer Germany GmbH

    AdTech SaaS company and worldwide leading MMP (Mobile Measurement Partner) that provides marketing attribution and measurement for iOS, Android, CTV, desktop, gaming consoles and the web.

  • 2 Jahre und 3 Monate, Jan. 2020 - März 2022

    Technical Support Engineer

    AppsFlyer Germany GmbH

    AdTech SaaS company and worldwide leading MMP (Mobile Measurement Partner) that provides marketing attribution and measurement for iOS, Android, CTV, desktop, gaming consoles and the web.

  • 1 Jahr, Jan. 2019 - Dez. 2019

    Technical Solutions Engineer

    Adikteev GmbH

    AdTech company focused on increasing digital brand & product/app awareness, by retargeting app users to convert them into customers. The foundation of the business results from the combination of three technologies: creative technology, AI algorithms and a mobile DSP.

  • 3 Jahre, Jan. 2017 - Dez. 2019

    Project, Marketing & Community Management

    Independent Consultant

    Consultancy services for seasonal marketing campaigns (mobile and desktop ads). Responsible for developing the online presence of businesses. Audiences segmentation, advice on creatives and their delivery. Advice regarding KPIs of online marketing and social media campaigns. Achievements: * Development of easily recognizable digital presences. * Identification of business and products trends. * Identification of most common client requests. * Organic and marketed growth of social media presences.

  • 1 Jahr und 4 Monate, Mai 2012 - Aug. 2013

    Tech Sales Engineer

    Trademob GmbH

    AdTech company providing data-driven marketing solutions for smartphone apps in the iOS and Android platforms. > Responsible for technical tasks at the 1st and 2nd IT customer support levels. Interface between the IT operations team and internal/external clients. > Creation of reports and data analysis for clients (MySQL, Linux terminal, log files). > Clarification of tech questions from clients and verification/troubleshoot of technical integrations (SDKs, APIs, Server-to-Server).

  • 4 Jahre, Jan. 2008 - Dez. 2011

    Assistant to the management in family business

    CIC Consultoría, Ingeniería y Construcciones

    Business oriented to provide consultancy and technical solutions in the electrical, mechanical and mechatronics fields in the private sector. > Main assistant to the management. > Management of estimates, quotes and invoices required by key clients. > Responsible for the creation of interactive electronic templates used for issuing invoices with automatic tax calculations. > Achievements: understanding of businesses needs. Learned to positively balance a full academic workload and a part-time job.

Ausbildung von Héctor Aguilera

  • 1 Monat, Sep. 2018 - Sep. 2018

    Entrepreneurship Summer School

    Startup Class Berlin 2018

    Full-time 4-week class dedicated to boost entrepreneurial skills. The class is based on the Lean Launchpad concept developed by Steve Blank (as taught in Stanford, Berkeley and Columbia Universities).

  • 2 Jahre und 11 Monate, Okt. 2014 - Aug. 2017

    Master of Science

    Universität Münster

    Theoretical and practical approaches in Information Management, Process Management and Business Networks. Applied informatic skills in process modeling, databases, linux systems, monitoring tools, BI tools, computer networking and collaboration in a software development team.

  • 6 Jahre, Jan. 2008 - Dez. 2013

    Bachelor of Science

    Instituto Tecnológico y de Estudios Superiores de Monterrey

    IT Management, IT Consulting, Strategy, Business Management and Organizational Process Modeling.

Sprachen

  • Spanisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Fließend

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