Huberto Garza

Translated market needs into an electronic forms application for Apple and Android mobile devices. Accountable for the product and service delivery strategy, while also performing hands-on project work in collaboration with internal professional services and product development teams.

Conducted business process improvement projects using CRM and IT best practices.

Acted as sales support expert of a high-performance database product, delivering over 80 demos and Q&A sessions to organizations in financial services, retail, manufacturing, mobile communications and government in Mexico, Europe, Brazil, and USA.

Managed a budget of $2.5M and a group of 35 project managers, programmers, technical support and service desk personnel, with 8 direct reports. Accountable for technology architecture, IT governance, service and technology vendors, business transformation projects, and uptime and delivery of IT services to a user population of more than 3,500.

Championed adoption of standard CRM best practices across Divisions.

Responsible for ERP integration and implementation projects, technology architecture, and data center, technical support and telecom operations. Managed 5 direct reports and an extended team of 16, with 8 of them based in Mexico. Accountable for corporate policy compliance.

MIS manager, coordinating, recommending and planning modifications to business-supporting information systems and IT infrastructure, with projects such as Information Systems for Corporate HR and Corporate Treasury.