Mag. Ievgen Korniienko

IT Project Manager | Salesforce & Jira Certified | CRM/ATS Implementation | System Administration As a certified Salesforce and Jira professional, I specialize in translating business requirements into effective IT solutions that support organizational growth and efficiency. My expertise spans the entire project lifecycle, from gathering requirements to system rollout and ongoing management.

- Defining, coordinating, steering and assigning interfaces and work packages - Overall planning and continuous controlling of resources, budget, milestones and deadlines - Establishing, monitoring and leading project organisation - Safeguarding resources as well as leading and coordinating the project team - Risk, claim and change management

- Preparation of service concepts and corresponding contract documents (SLAs, service plans, managed services) for international customers - Negotiation of maintenance contracts together with the legal department, the sales department and the customer Timely processing of maintenance-relevant parts of tenders - Preparation of offers for spare parts, upgrades and change requests in accordance with costing guidelines and in coordination with development departments and product management

 Management and settlement of customer inquiries  Processing of sale offers  Organization and conducting of customer trainings  Organization and participation at exhibitions and congresses

Enterprise Resource Planning System (SAP), Project Management (PMI), Business Process Management, System Integration, IT-LAW

Management, Marketing, E-Commerce, Finance