Basic

Iris Clermont

Freelancer/Self-employed, Team Coach, Executive Coach, Author, Process Consultant, Project Manager, Professional Certified Coach

Kranzberg, Germany

Skills

Coaching skills and international telecommunication knowledge and experience of customer service and consultancy with > 30 operators and > 12 assessments with operators in Europe and in Latin America followed by a successful operation efficiency raise projects based on coaching skills and a fantastic team spirit within the teams. My personal strengths is to look at the hearts of each person and ask powerful questions that can widen your views.

Timeline

Professional experience for Iris Clermont

  • Current 13 years and 3 months, since Apr 2008

    Team Coach, Executive Coach, Author, Process Consultant, Project Manager

    Professional Certified Coach

    ICF certified and TCI team diagnostic certification (Chicago), business process consultant Projects with ávailable testimonials: O2 Germany - T-mobile U.K. - Nokia Siemens care management team - executive clients - Wind Italy - VF Italy - KPN NL and author of the Book: Team Magic available on amazon

  • 15 years, Apr 1993 - Mar 2008

    business consultant - care and project manager

    Nokia Networks

    Clients: Telefonica, Vodafone,T-Mobile, Orange, Elisa, Porta, 3GIS and Mobilcom in Switzerland, Ecuador, Chile, Greece, U.K , Spain, Germany, Italy, Sweden, Netherlands, Austria, Chile, Poland, Hungary and in Finland. Customer Testimonials are available. Courses: Coaching and consulting seminars and trainings

  • 2 years and 3 months, Jan 1991 - Mar 1993

    International project manager

    Ericsson

    Design and system test of parts of GSM in Madrid and Stockholm Project management of an international team developing GSM test tools in Herzogenrath. Courses: cultural understanding, during the time at Ericsson I learned most about cultural understanding and about how important respect is. I spend the half a year in Madrid and the next summer in Stockholm experiencing working as team member in an international project team. The cultural difference led to a high team motivation.

Educational background for Iris Clermont

  • 5 years and 10 months, Oct 1984 - Jul 1990

    Mathematik, Informatik

    RWTH Aachen

    Funktionentheorie, konforme Abbildungen, das Spiegelungsprinzip Chaostheorie HIWI für Höhere Mathermatik für Ingenieure

Languages

  • English

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  • Spanish

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Wants

For teams: I want to help teams capitalize on their individual and group strengths to help deliver your companies vision and goals in a fun and enriching experience For individuals I want you to enjoy a happy day each day in your life from now onwards and to have time to relax as well as enrich and reach your visions and dreams.

Interests

band singing – playing the flute – biking- jogging along the river- swimming

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