Iveta Ebner

• Overall support to Supervisory Board members for CEE countries: briefing on local management decisions / SB quaterly meetings / tracking of local implementation of relevant issues / monitoring & reporting on local political happenings, potentially affecting the EG business • Management of the strategic alliance between EG and the Spanish bank (mobilization of resources on both sides to implement strategic initiatives, know-how sharing, workshop organisation)

• Corporate governance of Facility Management related operations & general services (Cleaning, Tech. maintenance, Energy management, Archiving, Car Fleet, Postal Services, etc.) in 7 CEE countries • Start & lead cross-country saving initiatives & projects (synergies, contract consolidation, “best-practice” implementation) • In-house / outsource analyses, business case preparation, internal / external benchmarking on costs & organization • Initiation of sourcing initiatives in field of FM & services (SLA

• Completed on-site analysis of “as-is” situation in all Erste Group countries in the field of high-spend services and building related operations • Identified “best-practices”; made proposals on full-scale optimization and co-ordinated the implementation of proposed measures

Management of a portfolio of 40 long-term agreements (up to 5 mil $ value) Preparation and administration of service tenders, bid evaluation, new contracts creation & follow up administration & vendor relationship management

PR, Integrated Communication, Sales Modul, Leadership & Management