Iwona Lipska

I consulted with HR departments, managers and company leaders of large multi-national companies on many projects to identify training needs, implement development projects, identify unique HR solutions and training programs to improve employee education and effectiveness. I always met my clients expectations and increased their revenues. In addition, as partner and co-owner I was in charge of company human resources.

Created and conducted development programs, training, educational materials, game exercises and soft skills workshops and ‘Train The Trainers’ courses. Implemented projects for companies such as: Whirlpool, Alior Bank, Real Supermarkets, Radio Eska SA, Infosys, ProfiM, Medicus, Pharma Nord.

Identified development and training needs. Assessed processes and employees effectiveness. Created development programs for nationwide sales network to improve sales and management performance. Established educational and general training requirements. Provided product training to all workers, conducted sales and soft skills training as well as ‘Train the Trainers Academy’. Developed sales tactics and lead programs based on customer feedback and company vision. Created e-learning courses.

Designed training modules that implemented strategic business practices and organizational behavior training concepts. Offered specific training programs to help workers improve soft skills. Planned and led training programs on staff development.

Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Designed and prepared materials for conferences, symposia and meetings. Designed electronic file systems and maintained electronic and paper files. Made copies, sent faxes and handled correspondence.

Management Consultants and Trainers Association. Based on British Standards of Competence in Training, Learning and Development.