Jackie Tran

- Assisted CEO to negotiate and closed a million US Dollar contracts. - Developed long-term working relationships with international agricultural machinery suppliers. - Negotiated with different vendors for the most efficient machinery parts at low costs.

- Collaborated with Front Desk Team for smooth arrivals and departures of guests. - Provided excellent guest service during their stays. - Dealt with administrative tasks - Actively coordinated with reservation team on requests via phones and emails. - Trained and assisted new receptionists to ease their transition into the role.

- Provided professional and special experiences for guests at all time. - Liaised closely with Chefs to update menus on daily basis, before presenting to guests - Learned to provide customer service at world-class level. - Dealt with guests' payments and ensured bills were charged correctly before presenting to guests.

- Set-up and trained a small team to purchase machinery parts and accessories. - Efficiently managed daily activities of purchasing team. - Built new relationships with suppliers which created long-term business partners. - Negotiated with differently vendors for best quality products at low costs.

- Supervised a small team to organise and manage tight schedule for consultant team of 20+ members. - Lead a small team to build market intelligent database to support pilot implementation. - Trained and coached new team assistants to aid their transition into the firm. - Organised off-site trainings for team members as well ass for client senior managers.

Hospitality operations management; Tourism Hospitality and Events synthesis, Intercultural leadership, Strategic financial management

Abstract Algebra; Numerical Methods; Linear mathematics, Calculus and Ordinary Differential equations; Statistics and Probability; Financial Mathematics; Making Managerial Decisions, Finance; Value based strategy; Business Economics; Quantitative Techniques; Management Accounting; Marketing.