Ing. Jaime Moya Ferrer

- Remote Project management, evaluation and schedule planning, from inception through delivery under Agile/Waterfall methodologies. Jira and Confluence. - Internal and external communication strategy. Direct relation with Board members of our client located in different countries across Europe. Project reporting. - Develop individual project plans complete with budgetary information and resource needs. - Coordination with suppliers and vendors as needed.

- Project Management, from initiation to closure under Scrum Framework. - Team management from 5 to 15 people, some of them working virtually. - Organization and management of Scrum ceremonies. - Project plan and monitoring creating the Project Chart, risk and problems management, contingency plan and related documentation. - Program, Change and Configuration Management. - Direct Reporting to Executive Committee. - Direct contact with third parties, suppliers and clients.

• Requirements closure with users: - Review and analyze requirements with internal users, aligning business needs to IT scope. - Prioritize scope based on time and budget constraints. - Coordinate requirements activities with other IT technical groups (demand lead, system analyst, design lead, operation specialist). • End to end project delivery & Project Budget management. • Quality and Risk management through Project lifecycle

- Business support and troubleshooting diagnostics. - Generic incidences management. - Creation, coordination and supervision of work teams. - IT Systems Management: project implementation, monitoring, testing, etc. - Cross Project management. - Working with different business areas in the search for technological solutions that respond to their needs. - Responsible of Citrix management in the Customer Service Unit and Vodafone call centres (Europe and South America).

- Opening / modifying / closing of Vodafone Spain call centres (Europe and South America). - Cross projects management with different company areas (Security, Technology, O&M, Telemarketing, Business Unit...). - Responsible of Citrix management in the Customer Service Unit and Vodafone call centres (Europe and South America). - IT Systems Management: project implementation, monitoring, testing, etc. - Preparation and monitoring of KPI's. Analysis and identification of improvements.

- Java applications programmer. - Multitasking management projects. - Spring and SVN control. - Analysis of customer requirements.

Project management: - Budget management. - Tasks of implementing Vodafone Network. - Elaboration of reports and minutes. - Project Monitoring. - Control and management of Vodafone Network.