Jan Nissen

Head of the Customer Solutions Group Operation overseeing Directors in the three areas of Customer Facing (supply chain mapping & consulting, financial analysis), Solutions Design (development of configurable, value-added logistics technology & engineering solutions) and Solutions Implementation/Program Management (deployment as well as post implementation support).

Responsibility for top Strategic EMEA Small Package and Freight Forwarding customers; Management of Strategic Account Directors, Sales Support, Tender Management and Strategic Account Managers (indirect).

Back-up Senior VP Worldwide Sales; Management of Int’l Sales Operations Group; Sales Director coaching on an on-site Global base.

Member of the Board UPS Germany; responsibility for National Accounts, Field Sales, Inside Sales, Preferred Customer Support Group, Technology Sales Group, Complaints Group, Sales Back Office.

Responsibility for Field Sales; Management of Area Sales Managers (direct) and Account Executives (indirect).

Marketing responsibility for top EMEA customers (pricing, revenue management, events & sponsoring, etc.).

Sales Territory alignment; Target setting; Compensation plan design; Performance Management training and reporting.

Handover of self developed Sales Planning tools & processes to UPS Corporate for Global deployment.

Variable pay scheme deployment in European countries; Development of target setting and performance measurement procedures; Reporting.

Cost planning; Monthly close out; Variance analysis; Special Assignment in Business Development “Implementation of variable incentive systems for Sales Executives” in Europe.

Employment as ”Trainee Controlling” in Finance & Accounting Department "Reports & Plans" for a two year program.

F&A, Marketing