Jana Hanzelyova
Angestellt, MDM Expert, Prinzhorn Holding GmbH
Wien, Österreich
Werdegang
Berufserfahrung von Jana Hanzelyova
Bis heute 6 Jahre und 2 Monate, seit Mai 2018
MDM Expert
Prinzhorn Holding GmbH
Management of the Customers and Vendors Master Data Record SAP Wave Roll-out of the Master Data Mgmt. - active collaboration VAT ID Verification of the validity Quality evaluation and analysis of the existing MDM data including Duplicate check Block & Unblock of the Customers and Vendors Massupload changes S4Hana project - active collaboration in the SAP switch Business partner - launch, processing of the error protocol, implementation & clean-up of the data Additional administrative and clean-up activities
Customer Care Order processing including price maintenance and accounting Examination of customer orders or contracts according to commercial aspects Creation of shipping & customs documents, return orders Processing of customer returns and complaints Disposition of the finished goods in coordination with the relevant areas Close cooperation with sales, dispatch department, production and external forwarding agencies Transport registration with various forwarding agencies Material master data maintenance
6 Monate, Jan. 2017 - Juni 2017
Supply Chain Master Data Specialist - Beauty Care WEU, CEE, CIS
Henkel AG & Co. KGaAPlanning Master Data Maintenance (MDM) - Launch, Relaunch, Production Switch & Roll out SAP R3 Modul MDM - Integration of products for the plants of In-house Production, Contract Manufacturing and Country Warehouses APO MDM - Cluster creation, set up of production time stream, Dynamic Safety Stock Delisting - the elimination of a non productive products from the entire market Interchange ability creation in APO - transfer of demands to successor product Blocking of the Transportation lane Master Data check
10 Monate, Apr. 2016 - Jan. 2017
Supply Chain Specialist - Transfer Pricing, Adhesives & Intercompany
Henkel AG & Co. KGaAInterim/ Reverse Interim Scenario iDoc Monitoring – Processing of failed IDocs in the sales and shipping system Purchase Order Monitoring – Creation of failed Purchase Orders from Purchase Requisitions Posting of failed Goods Issues & Goods Receipts X8 Order Block Monitoring – Analysis of error messages and Releasing the Orders from X8 Block 99 Delivery Block Monitoring – Analysis of error messages and Releasing the Deliveries from 99 Block Interim Master Data checks
1 Jahr, Mai 2015 - Apr. 2016
OTC Customer Master Data Specialist, Adhesives Germany & Norden, Intercompany
Henkel AG & Co. KGaAMaster Data Maintenance – Customer, Material, Pricing, Financial Master Data, Intercompany for Adhesives division Horizon Project – Clean Up Activities: Obsolete report & Duplicate check for all BU´s division Germany & Norden Buddy Program – introducing new employees to the company, the processes and the corporate culture Participation on a project – standardization and simplifying of the onboarding-processes
1 Jahr und 1 Monat, Mai 2014 - Mai 2015
OTC Customer Master Data Specialist, Laundry & Home Care DE/AT
Henkel AG & Co. KGaAMaster Data Maintenance – Customer, Material, Pricing, Financial Master Data Horizon Project - Clean Up Activities: Obsolete report & Duplicate check for Laundry & Beauty Care Germany Mentor - introducing new employees to the company, the processes and the corporate culture
2 Jahre und 4 Monate, Feb. 2012 - Mai 2014
OTC Customer Service Support Specialist, Laundry & Home Care DE/AT
Henkel AG & Co. KGaAOrder Entry Deduction and Disputes Management Credit and debit notes creation Returns and Proof of Delivery Processing Master Data Maintenance – Customer, Material, Pricing Participation on a project - standardization and simplifying of the Order Entry Processing for Laundry & Beauty Care division PSO Project – takeover and training of the customer service processes & post go-live training
Phone sales of computers, notebooks and other products Customer master data maintenance Sales offer creation Order entry Complaints processing
1 Jahr und 6 Monate, Okt. 2009 - März 2011
Call Management Group – Germany, Austria & Switzerland
Dell TechnologiesPhone Customer Service for German-speaking customers Support for other departments such as Sales, Customer Service and Technical Support
Sprachen
Deutsch
Fließend
Englisch
Fließend
Tschechisch
Fließend
Slowakisch
-