Jayant Shah

Business process improvement initiatives across the organization and in conjunction with suppliers to deliver efficiencies and benefits to internal and external customers.Define business rules, metrics, KPIs and compliance to meet organizational objectives.Present findings and recommendations to sponsors and key stakeholders to maximise opportunities from process improvement initiatives.Ensure and facilitate smooth business operations through continuous improvement of end to end processes.

• Business analyst and Process architect for continuous improvement & optimization of Purchase to Pay (P2P) process. • Implementation of best practises & standard processes globally. • Transformation & Change management during and post projects. • Project Lead for Roll-outs of SAP Globally. • SRM Trainer – power user & end user training • Preparation & execution of Unit tests, Integration tests & UAT (User Acceptance Test) • Overall Support Strategy

• Reviewing and addressing gaps in the DCS (Data Collection Sheet) with client. • Customizing the SAP SRM system according to customer need and standard procurement workflow (for Catalog, Free text, limit orders etc.) processes for Indirect Materials. • Integration testing and User acceptance test. • Change request & post go-live support. • EDI migration for suppliers from Siemens to Atos exchange platform • Co-ordination and communication with suppliers, vendors and third parties.

• Implementation of Quality Metric (Design, Sign off, Training, Rollout) based on a newly defined customer Survey base. • Automation of Business User Support Metric (using Ms Access). • Optimization and enhancement of Business User Support Metric set. (Using different tools e.g. TechDirect, Excel, Access, SAP ERP output). • Analysis of Record Retention requirements of ICON application based process groups. • Analysis of Support calls history/ patterns of ICON application

International Trade and development of refractory raw materials.

International Project Management SAP Application (PI & BPM) SAP Technology Object Oriented Programming Network Technologies Data Mining and Data Warehousing

Strategic Management Marketing Management Management Information System Sales and Distribution Management Human Resource Development

Classical literature with focus on European, Indian, Caribbean and African literature