Jerry Harraman

Implemented critical corporate strategy to standardize and automate service delivery operating processes coordinated with standard infrastructure tools • Established single global process standards support team in India and achieved an $8 million annualized cost reduction. • Led Unisys service delivery team to be the first company with common industry recognized standard operating process capability in all global theatres. • Standardized data center and call center operational processes supporting 3800

Located, built and brought on-line low cost, off shore service delivery facilities • Established Remote Infrastructure Management [RIM] facilities in Bangalore, India, Cork, Ireland, Monterrey and Mexico City, Mexico and Kuala Lumpur, Malaysia and achieved $25 million annualized cost reduction • Recruited, trained and mentored international staff and operations leadership

• Leadership team delivered $250 million integrated business systems on time and on budget • Significantly reduced IT application maintenance support [240 people to 70] by $17 million • Integrated SAP/R3 applications, I2/Demand forecasting, data warehouse - achieved full closed loop supply chain and inventory management • Achieved a significant initial annualized $24 million reduction to Texas Instruments ROA and P&L

Directed global business systems for the Semiconductor Group. • Managed global IT infrastructure [non US] for Texas instruments • Established distributed business system strategy • Defined and sold $250 million 3-year program to upgrade business applications to state-of-the-art technology • Completed $25 million global facility IT infrastructure upgrade • Successfully managed $50 million operating budget and 650 global Professionals • Developed and successfully led global IT operational team in 12

Highschool Mathematics instructor