John Tracey

Specialising in strategy, change and project delivery assignments. Internationally experienced, especially in banking and telco. Currently IT programme manager for a leading telco. Recent assignments include: IT lead for European core banking hub build (Japanese bank), system strategy, financials and planning for a CEE region banking group, equities system RFI for a global bank, ITIL, ISO 9001 & 20000, lean (Austrian bank central IT group), outsourcing and off-shoring process improvements at a Swiss bank.

Integration, refinement and communication of demand and supply planning and balancing processes for Nokia Siemens Networks world-wide products and services. Consultant to a small team of globally/regionally responsible managers. Especially involved with preparing communication kits to explain revised processes and their benefits Various project working locations – Munich, Milan, Helsinki, Madrid.

Review of preparedness for a disaster event and operational efficiency in general. Assessment of DR/BCP risks, recommendations and delivery of a general operational improvement plan. Responsible to Project Director, direct liaison with senior client management. Intensive six-week project in and around Algiers.

Initially hired late 2005 for a four week review of a troubled order handling process – retained over much of the following year to assist with various efficiency initiatives, improving sales offer, reducing time to market, staff reorganisation, improving communications and use of IT Based from Shanghai – significant time spent in Hannover and trips to other locations including Tallinn, Lannion, Hillerod & Barcelona

Implementing structure, service delivery and quality processes. Delivery of new trading systems – a data warehouse system – web technologies – on-going efficiency and improvement – Euro and Y2K. Overall merger IT coordinator when Mizuho was formed by consolidation with two other Japanese banks. Negotiated major IT contracts for the bank, e.g. core banking system used in London. Responsible for large teams of staff and contractors.

Advice/management for clients Y2K (supply chain and IT) and data warehouse projects: a variety of UK firms including manufacturers, retailers and significantly a large North American manufacturer.

Implementation of a systems infrastructure tools programme cooperatively with the New York office. Relationship-building and service improvement with internal IT clients in London.

Implementation of new IT infrastructure to support network evolution. General operational systems maintenance. Relocation of the national network monitoring centre to a new facility.

International role to harmonise and improve (UNIX-based) systems, applications and processes across EMEA region in addition to general systems consultancy and support. Infrastructure lead for significant African continent systems refresh project – extensive time spent in the region.

Small company with European holiday hotels as clients. Implementation, training and support of booking and accounting systems in resort locations.

Systems and proprietary application support, migration and upgrades to newer (UNIX) platforms. Extensive time spent on UK client sites including major public sector accounts.