Jorge MOTA PEREIRA

Definition, implementation and coordination of the company sales strategy. Company’s data base implementation and contact management sales tool. Marketing campaigns. Sales proposal and corporate presentation model. High level negotiation, with major accounts. International Sales Policy: PALOP’S (Portuguese speaking countries), with particular emphasis in Brazil and Angola.

Definition, implementation and coordination of the company sales strategy. Definition of the company annual business plan, in coordination with the board management. Company’s data base implementation and contact management sales tool. Marketing campaigns. Sales proposal and corporate presentation model. High level negotiation, with major accounts. Local human resources policy. Financial and administrative local supervision, coordinating with chief financial group manager.

Definition, implementation and coordination of the company sales strategy Definition of the company annual business plan Third party policy coordination Promoting international approach for the company services and products Marketing campaigns coordination Implementation of a company data base and contact management sales tool Telemarketing campaigns and contact follow up Sales proposal and presentation model High level services/product negotiation

Definition, implementation and coordination of the company sales strategy Definition of the company annual business plan Third party policy coordination Promoting international approach for the companies products Marketing campaigns coordination Implementation of a company data base and contact management sales tool Telemarketing campaigns and contact follow up Sales proposal and presentation model High level product negotiation Direct report team: product & third party manager and sales assistant

Sales representative for a major Account (BCP Bank) Sales representative for a developing Account (CTT – Portuguese Post Office) Responsible for developing a sales action plan to gain new accounts: BES and Santander Banks Forecast, Backlog e Account Plan for those accounts and prospects Team coordinator for the resources applied in those accounts.

Call Center concept development and team management (10) Inbound and Outbound campaigns Scripting for customer service and telesales reps IVR (Interactive Voice Response) management for BTA and BPSM brands Technological platform procurement Interface with IT central resources Responsible for the Unified Contact Center project: 3 Banks (BTA, BPSM and CPP)

Central Sales Project: Sales representatives and telemarketing team management (20 in the sales team; 40 on the telemarketing) Sales campaigns development: Target new customers Call Center concept development and team management (7) Inbound and Outbound campaigns Scripting for customer service and sales representatives Technological platform procurement Interface with IT central resources Sales and Telemarketing consultant for Barclays France (Central Sales Project)

Retail account management: install base and new accounts Prospecting new markets Interface for Codipor (Portuguese bar code association)

Responsible for IT Indirect Channel LOB (line of business) and Major Accounts for Philips TDS division IT Third party policy management Development of a sales IT dealers network Prospecting new markets Interface with software houses and value added resellers (VAR’s) Sales team management (2)

Responsible for creating the Retail sales department and technical support (2) Installing a customer demo solutions center Sales proposal and contact management Prospecting new markets Participating in retail exhibitions and conferences

Sales representative for vertical market: Local government Installing a customer demo solutions center Sales proposal and contact management Prospecting new markets Interfacing with hardware suppliers: Data General, Burroughs, Apple and IBM Interfacing with software houses

Sales team management (7) Installing a customer demo solutions center Sales proposal and contact management Prospecting new markets Sales recruitment and training Managing human resources team (3), at regional level: careers plan, seminars, performance appraisals, recruitment policy, Assistant Regional Manager Office Sales Department management: Sales team (35); supervisors (4); back-office (4) Branch sales management: direct and indirect sales; home and office product line.

Interfacing with members to evaluate their satisfaction level Interfacing with members to sell training courses, promoted by the association. Contacting companies to turn them members of ADVB.

Interfacing with medical and hospital community, with a focus on lung speciality. Sales responsible within Rio Grande do Sul state Implementing equipment demo facilities in local hospitals Participating in medical exhibitions and conferences