Judit Csilla Balla

• Supervising the German speaking Customer Service Team - DACH • Administrative contact of the Customers, Local Sales and Service Teams • Ensuring compliance with Customer requirements and internal policies • Responsible for providing administrative support to the sales and technical service function • Handle customer enquiries; orders, claims, quotations and related correspondence • Keep transactional records and manage contracts, supply product information

• Responsible for the administrative support related to Tenders, Quotations and Contracts. • Responding to Tenders and Quotations from Private & Public Customers • Collecting and preparing all documentation required in coordination with internal departments, and following-up on customer’s signature. • Ensuring Install base accuracy per defined processes including device order management. • Following up on customers profile in SalesForce

• Coordinator for major German automotive company Project (relocation of 350 expatriates) • Managing Destination Services and Immigration Services Dept. • Leading and coordinating cross-functional teams to achieve objectives • Preparing lease contracts • Complete detailed data entry, client-specific reporting • Effectively problem solve to assist consultant with assignee issues • Putting together the relevant programmes such as Home Finding, Schooling, Area Orientation

• Providing support to the Managing Director and the Administration Manager • Travel organisation, Administrative office tasks • Invoicing and dealing with transporting partner companies

- University promotion at international level - Preparation of exhibitions and events