Karolina Kerry

Qualify incoming calls, emails, and inquiries Achieve the predefined quarterly lead qualification, conversion and revenue targets Maintain the customer relationship management systems Keep track of up-to-date knowledge of the industry and Red Hat's competitive position Offer support to team members and other associates Work and manage the SalesForce dashboards; Work with Outreach.io and offer support to the team members; Organize training sessions for new hires for work with Outreach.io;

Answer and direct phone calls Organize and schedule meetings/appointments Produce and distribute correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Book travel arrangements Submit and reconcile expense reports Provide general support to clients

Determining customers’ needs, schedules preferences and costs Making reservations for hotels, rental cars, special events, tours and excursions Giving details on required documents, such as passports or visas Give advice about local weather conditions, customs, and attractions Making alternative booking arrangements if changes arise before or during the trip Getting in touch with consulates/embassy for getting tourist visa for travellers

Receive CVs and submit information in database Obtaining contact details of the candidates Work with consultants and researchers associates over different projects Make reports according to established criteria Research web pages according to the criteria of the assigned project Follow KPI's requirements Work on different projects with various countries all over the world together with many consultants Take part in seminars and prepare trainings.