Kathleen Cashen

• Project Management for client initiatives including gathering requirements from business units, client communications, adhering to timelines , recommending environments, server hardware specifications, network placements, SQL data and backup strategies, access permissions, as well as, managing Remedy change requests , following up on outside tasks, verifying server builds and finalizing software and storage installations before submitting the final product and supporting implementations.

Project Management for testing phases including gathering requirements, communicating summaries, coordinating support, data setup, and post-mortem follow-up for business units. Lead Analyst and project manager support for CSTE Testing Services Redesign project using Microsoft project to update the testing lab process and procedures, data refreshes and support services.