Khaoula ABIROU

I am currently working at Tesselate, where I play a key role in two internal projects. As a Deal Execution Officer at ING, I manage financial transactions, critical dates, and facility changes, ensuring smooth operations. Simultaneously, as a Functional Consultant for Kroll, I specialize in LoanIQ, handling complex financial processes and assisting in system migrations. Additionally, I manage collateral agreements and asset transactions, ensuring compliance and precision.

I manage and maintain relationships with retail banking customers, providing personalized service and tailored financial solutions. I promote and sell products like savings accounts, loans, and investment services, while handling customer inquiries and resolving issues professionally. I track and aim to exceed sales targets, staying well-informed on the bank's offerings and market trends. I support business development efforts and marketing campaigns to attract new customers and enhance the bank's presence

Persuasive presentation of products and services. - Professional handling of customer objections. - Adherence to company quality and compliance standards. - Sales follow-up and contribution to customer retention. des clients.

-Account monitoring and regional portfolio management - Active participation in daily operational processes (sorting and assembling files) - Daily processing of national payment methods - Processing and manual creation of guarantee files. - Handling international business payment operations. - Proficiency in international payment methods (letter of credit, documentary collection, and international wire transfers) - Assistance in monitoring and verifying financial documents for completed transactions

- Assistance in creating dashboards. - Tagging and auditing price changes. - Daily inventory control by section. - Support in store layout planning. - Creating price lists using G.OL.D. - Generating transfer orders and managing orders. - Conducting control points during shifts (day and evening).