Loella Tandoc

Basic

Angestellt, Assistant to Managing Director, D-Tec AB

Nossebro, Sweden

Skills

Working in Group Sales I am liasing the client wit
making contacts around the world including certain
FAM- and EDU trips with clients. Some marketing re

Timeline

Professional experience for Loella Tandoc

  • Current 12 years and 5 months, since Aug 2010

    Assistant to Managing Director

    D-Tec AB

    Office administration, order-taking, accounting, personell/HR

  • 1 year and 4 months, May 2008 - Aug 2009

    Group Sales Coordinator

    Hilton Sales Worldwide Nordic & Baltic

    In charge of all incoming group enquiries from all Nordic and Baltic countries, handling the lead from start until end, through the entire request/booking process. Liaising the client with any preferred Hilton Family of Brands hotel around the world. Also handling some marketing tasks such as the newsletter to Travel Agents and other clients.

  • 2 years and 1 month, Apr 2006 - Apr 2008

    Executive Secretary to General Manager

    Park Hyatt Dubai

    Reported directly to General Manager, assisting in his daily tasks, diarising, making arrangements for all business travel for Executive committee members, see to special guest requests and VIPs etc.

  • 1 year and 1 month, Apr 2005 - Apr 2006

    Administrative Assistant - Human Resources

    Park Hyatt Dubai

    As one of the first ten employees I played a crucial role during the pre-opening. I was responsible to send out all offer letters and follow up on the reply, apply for visas, arrange flight tickets and ensure that my new colleagues were looked after once onboard as well. This was an on-going task in addition to processing leave requests, handling accommodation issues as well as my support and guidance was required for employees who were abroad working for their first time in a new culture.

  • 10 months, Jul 2004 - Apr 2005

    Administrative Assistant

    Grand Hyatt Dubai

    Answering directly to the Resident Manager, I assisted in mainly clerical work such as guest correspondence (written and verbal) and staff related issues. One of my main chores was to follow up on issues on behalf of the Resident Manager, which has given me a good insight of the operations of the various departments in the hotel.

  • 10 months, Oct 2003 - Jul 2004

    Guest Service Officer - Concierge

    Grand Hyatt Dubai

    Working as a Concierge I dealt with many issues at the same time. On my shifts I was in charge of the porter desk, valet parkers, hotel chauffeurs as well as servicing the guests with various bookings and information about the hotel and Dubai in general. In this position it was essential to be alert, sharp thinking and having the ability to make quick decisions without permission from a manager, which are characteristics I further developed.

  • 1 year, Sep 2002 - Aug 2003

    Waitress, housekeeper, F&B supervisor

    Various hotels in Australia as having a one year working holiday visa

  • 6 months, Jan 2001 - Jun 2001

    Business Centre Coordinator

    Grand Hyatt Melbourne

    As a coordinator it was important to be organised and well-planned having the responsibility for smaller meeting rooms and the duties of a secretary for the hotel as well as for its guests.

  • 2 months, Sep 2000 - Oct 2000

    Food Service Supervisor in the Athletic Village

    Sydney Olympic Games 2000 - Aramark and SSL Spotless Services

  • 8 months, Dec 1999 - Jul 2000

    Guest Service Agent in Food and Beverage

    Pier One Parkroyal, Sydney

    Being an all-rounder within the different food and beverage outlets gave me a broad knowledge and experience dealing with customers in a five star environment. I developed into a fast and efficient worker, focusing on the guests and went through the day carrying a smile.

Educational background for Loella Tandoc

  • 3 years, Jul 1999 - Jun 2002

    International Hospitality and Tourism Management

    Blue Mountains International Hotel Management School

    Degree from Bournemouth University, England via Blue Mountains Hotel School in Leura, Australia Focusing on accounting, marketing, human resources and organisational behaviour, tourism and hotel management.

Languages

  • English

    -

  • Swedish

    -

Wants

Administrative position with guest contact
would not mind travelling for work.

Interests

Music
reading books
catching up with friends
travelling
skiing and going for walks

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