Lola Ivanova

- Research the potential market to determine appropriate products, target customers, selling and marketing methodology. - Developing and implementing the sales strategy and marketing plan - Recruit, set up and manage sales engineer team to implement sales strategy and achieve the sales targets - Manage the implementation of agreed strategy - Prepare sales forecasts and review on a regular basis - Manage sales resources to create demand among designers and contractors. - Planning the launch of produc

- Developing customers relationships - Budgeting and budget implementation - Developing sales and marketing strategy for the market - New service/product promotion - Managing existing key accounts relationships and developing new accounts - Managing tender process and negotiating terms - Managing implementation of the projects after deal is made - Revenue increase - Setting up Sales & Customer Service structure of the company - Recruiting and managing sales team - Developing and implemen

- Revision and optimization of the Sales Support department structure - Developing new structure and improving existing procedures - Building up and managing team - Developing the motivational package for personnel - Sales budgeting and managing budget - Developing and implementing sales strategy in Russian market and CIS - Preparing sales statistics and analysis - Maintaining contact with clients on a regular basis - CRM Development - Optimization the Supply Chain - Ensuring cost and ti

• Customer Relations Management: - Establishing and developing relations with Key Accounts and new customers (Sales increased by 3 times since 2002) - Developing regional distribution network: Moscow, St Petersburg, and regions - Supervising Customer Service team (4 people) - Sales support: together with sales team preparing annual sales budget and monthly forecast - Developing and implementing sales strategy in Russian market - Ensuring cost and time effective Logistics support to customers •

- Developing the “Kodak Express” franchising program - Developing and monitoring the Special Promotional programs for 'Kodak Express' outlets throughout Russia - Training and comprehensive business support to newly enrolled 'Kodak Express' customers - Outdoor & indoor advertising programs - Selecting and contracting suppliers and service providers - Reporting to the Marketing Manager 08.1993 - 12.1996 ZAO KODAK AO Sales Representative - Searching new customers and developing sales strat

• Sales & Marketing: - Developing and implementing sales strategy - Promotion of Pilkington products - Establishing and developing relations with Key Accounts - Daily operation with key accounts: order processing and arranging of supplies to the customers, - Ensuring payments by customers according to trade terms - Sales accounting and forecasting • Logistics Support: - Planning and organizing supplies and deliveries from European factories to customers - Selection and supervision of domes