Dr. MATTEO POFFE

Identification, understanding and outreach of target customers. Promoting and expanding the reputation of Fronius in the PV market within your region. Specific focus on Electrical Wholesalers: Sonepar, Gewa, Elex, Findea, Rexel, Gruppo Sacchi, Marchiol, Comet. Participating to Trade Shows and Exhibition (SolarExpo, Intersolar). Managing all sales inquiries into our headquarters and responding to customer inquiries or referring the call to the appropriate department...

Direct and coordinate sales activities in 12 European countries. Total area turnover of more than 3 million euros. Assigned Countries: Poland, Czech Republic, Slovak Republic, Romania, Hungary, Bulgaria, Finland, United Kingdom, Ireland. Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase. Plan and direct staffing, training sales...

Direct and coordinate sales activities on Italian territory through a network of 12 Local Sales Agent. Total turnover of the assigned area (2 million euros). Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. Oversee and Train agents. Provide Local Agents with product samples and catalogs. Resolve customer complaints regarding sales and service.

Provide Hardware and Software Telephone support to Clients; Assume responsibility for all customer queries; Validate customer service entitlements; Obtain accurate customer details and amend call-handling system when applicable; Positively manage internal relationships with team members; contribute positively towards the achievement of performance targets in all aspects of the team activities.

Review, classify, and record survey data in preparation for computer analysis. Conduct research to gather information about survey topics. Conduct surveys and collect data, using methods such as interviews, questionnaires, focus groups, market analysis surveys, public opinion polls. Collaborate with other researchers in the planning, implementation, and evaluation of surveys. Direct and review the work of staff members, including surve

Managing web marketing projects for two big accounts (MINI and BMW), inspect layouts and advertising copy, edit scripts, audio and video tapes, and other promotional material for adherence to specifications; Plan and prepare advertising and promotional material to increase the audience of customers’ websites; Gather and organize information to manage online communication of assigned accounts; Confer with clients to provide marketing or technical advice.

Monitoring international and local press; Selecting information according to keywords and clients’ guidelines; Building statistical reports on brands or company's press coverage.

Marketing, International Marketing, Advertising, Semiotics, Social Research, Market Research, Business and Finance