Mag. Maija Perfiljeva

is not interested in offers. ❌

Freiberuflich, Senior User Experience Designer, Arkus AI

Abschluss: Certified UX Designer, CareerFoundry

Warszawa, Poland


User Experience Design
Instructional design
User story mapping
Project management
Adult education
Training Evaluation
Articulate - E-Learning Software
Public speaking
Leadership development
Team Building
MS Office
Stakeholder Management
Production management
Product Road Map


Professional experience for Maija Perfiljeva

  • Current 1 year and 11 months, since Nov 2021

    Senior User Experience Designer

    Arkus AI

  • Current 4 years, since Oct 2019

    UX Tutor


    My role as a UX Design Tutor includes: Identifying individual student needs and strategizing on how to close specific skill gaps by suggesting supplementary learning materials for areas where students may be struggling. Evaluating student work and giving actionable suggestions to improve the quality of student submissions and portfolio projects.

  • Current 6 years and 6 months, since Apr 2017

    Learning Experience Designer


  • 9 months, Aug 2020 - Apr 2021

    Consultant, Digital Experience Team


  • 1 year and 5 months, Jan 2019 - May 2020

    Product Owner, Learning Management System

    close2real GmbH

    Led a distributed cross-functional agile team of 5 (developers, designer and QA), achieving go-to-market in 3 months, while hitting QA targets. Gathered stakeholder requirements and insights from competitive reviews to create product roadmap and backlog. Created wireframes, UX flows and prototypes for usability tests, improving time on task and perceived ease of use scores. Used analytics tools to evaluate product performance and user experience.

  • 2 years and 5 months, Aug 2016 - Dec 2018

    Product Designer, EdTech

    Relias Learning

  • 2 years and 9 months, Sep 2013 - May 2016

    Instructional Designer, EdTech


    I managed the largest on-boarding training for Kindle Customer Service (CS) new hires. The training is used in in five languages (UK, DE, FR, IT, ES) world-wide. Combining my academic and technical knowledge, I analysed CS performance gaps, develop matching intervention strategies utilising gamification, problem-based training, microlearning and e-learning solutions leading to measurable improvements in learners’ performance.

  • 4 years and 2 months, Mar 2009 - Apr 2013

    Learning & Development Specialist

    Blizzard Entertainment Europe

    Owned full-scale instructional design (ADDIE) and the facilitation of the onboarding program for In-Game Support Associates (Game Masters). Developed the assessment system for the onboarding training. Designed classroom and e-learning modules for communication, technical and presentation skills. Observed and coached trainers and SMEs tasked with the training delivery, leading to promotions of many coachees.

  • 1 year and 9 months, Jul 2007 - Mar 2009

    HR Learning Specialist

    GE Money Bank Latvia

    Developed and managed the on-boarding training program for employees of all levels. Facilitated instructor-led training as well as team-building events for all departments and levels. Planned and coordinated internal and external trainings, managed the training budget. Communicated the training plans and results to the executive management.

  • 3 years and 11 months, Sep 2003 - Jul 2007

    HR Specialist (summarised)


    CV screening and communication with the applicants. Ongoing support to employees and management in HR questions. Maintenance of the employee HR database, personnel documentation and files. Document production optimisation/automation using MS Access. Statistical reports.

Educational background for Maija Perfiljeva

  • 11 months, Aug 2018 - Jun 2019

    UX Design


    UX Design, Frontend Development for Designers. 500 hours of training with the focus on data-driven UX methodology spanning from user research and user journeys to information architecture, wireframing, prototyping and conversion rate optimization.

  • 12 years and 11 months, Feb 2003 - Dec 2015

    Online and Distance Learning

    The Open University

    The course of study included such subjects as the use of the modern technologies in the teaching/learning process, evaluation and implementation of innovations in educational context, modern assessment systems and educational research.

  • 4 years and 10 months, Sep 1998 - Jun 2003

    Foreign language teaching

    University of Latvia

    Full-time 5 year study program included English language, teaching English as a foreign language, pedagogy and methodology, linguistics, literary science as well as teaching practice.


  • English


  • German


  • Russian

    First language

  • Latvian


  • Latin



UX Research
UX Design
Agile Methods
Performance Improvement
Learning and Development
Remote team

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