Majdouleen Kachlan

- Maintaining and running creative content for Square Media social media accounts - Organizing successful marketing events and campaigns - Developing strategies and creating, Measuring and assessing analytical reports of marketing & advertisement campaigns to build company’s reputation and gain key insights for future campaigns - Analyzing customer insights, consumer & market trends, marketing best practices to build successful client strategies - Creating content plan for client influencer collaboration

- Identifying the top 30 customers per brand and giving them ELITE approach to pamper these customers to enhance our long-term relationship with them - Following up Mystery Shopping Survey score and action plans - Visiting stores regularly to observe Sales Team performance - Coaching existing and new managers, staff trainings and morning briefs - Collecting feedback and observing blockers, and build awareness - Partnering with the Support teams to improve efficiency in stores

Portfolio: Swarovski, St. Dupont, CH Carolina Herrera, Longchamp, Tumi - Implementing the in-store marketing consumer calendar plan and guidelines - Monitoring the brand performance after promotions and marketing events - Doing market research in terms of competitors, new trends, customer insights - Analyzing competition, best practices in local market - Monitoring and manage brands budget - Planning and executing events - Meeting monthly with Area Managers and frontliners on upcoming launches

- Assisting DGM in meeting minutes, internal memos, secretarial support - Preparing purchasing orders for facility department - Preparing contracts of new tenants - Maintaining an adequate inventory of office supplies