Mag. Marcelo Sauro

After leaving SETEC in 2015 and before joining Ferring in 2020, led Lean Agile Transformations for blue chip customers: (1) Deployed Lean programs at Novartis & MetLife in Americas (2015-2017), (2) Kicked off a Genpact program for Vertiv within EMEA region (2018) and (3) Improved Experian GBS in Americas region through Lean Agile. Since 2025 after leaving Vestas, empowers blue chip companies, NPOs and individuals by driving Business Transformations, Organizational Excellence, Personal & Professional Gowth.

Taught at the Global Business Informatics (GBI) BSc. and Digital Innovation & Management (DIM) MSc. programs the following courses: (1) Business Process Modelling & Automation, (2) IT-enabled Process Improvement and (3) Process Innovation. Moreover, provided mentoring in business process automation, modelling, improvement and digital transformation. Furthermore, applied the case method to promote learning by doing and at the exam assessed students by a summative evaluation to ensure the learning outcomes.

Drove global CI by developing and deploying strategic areas including customer focus, alignment & execution, leadership & culture, people competencies, process excellence, data & technology and performance management. Moreover, enhanced global, functional and regional collaboration as well as improves cooperation with business partner. Furthermore, contributed to design, implement and maintain the future operating model to ensure delivering world-class quality products and services.

Led BPE & Transformation within global OM to drive process improvement, efficiency and productivity while delivering a great customer experience. Enhanced the adoption of new technologies to enable industry disruption by driving value creation for the customer and the business. Directed strategic projects by working with senior leaders to transform both front and back-office functions. Led a transformation journey to achieve operational excellence for efficienly delivering large volumes of work.

Empowered global R&D with an agile-waterfall hybrid performance management model which includes online tiered boards/meetings, PBI dashboard and BSC. Ensured on-time delivery, optimized capacity use and increased "right first time" through LSS and PPS. Built an Improvement Network for Best Practices Sharing to promote organizational learning. Led a lean transformation by developing leadership, ways of working and mindset to increase transparency, engagement and agility to build a high-performance culture.

Working under contract for Experian, led and managed EmPower Program at Chile's GBS to drive Productivity within Business Units such as Global Sales and Finance (GFS/FP&A), Data Analytics (Science/Solutions/QA), Product Development (CIS/BIS), Data Management (OPS/DIS/CON/ACC), Batch Fulfilment Services (BA/PA/QA) and Contact Center (MCE/QA) for Global, US and "Spanish Latam" markets by deploying FY20 strategy which encompassed Workforce , Automation and Continuous Improvement.

Working under contract for the formerly Emerson Network Power`s Finance Organization, designed EMEA region`s Lean deployment strategy and facilitated Kaizens at EMEA Consolidation and Share Service levels. Also developed the training strategy and a program to reach out all EMEA Finance people through residential and on-line trainings while designed Power BI Tiered Dashboards for daily/weekly performance reviews and a SharePoint KM and Experts Network

Led and managed E2E Agile Business Transformation for MetLife at Chile, Argentina and Uruguay Finance's Organizations and also Healthcare Insurances LOB combining Lean Management (5 Lenses) with Digital Business Transformation (RPA) and Change Management (PROSCI), building Motivational (GROW) and Digital (Huddles) Leadership, measuring (Surveys) and growing Team Engagement (R&R) from the beginning to the never-ending process of achieving Organizational Excellence.

Developed and deployed a Lean Project at Argentina Pharma Division to bring Agility, Adaptability and Alignment to the Supply Chain as well as Lean Lab to the QC/QA areas to increase capacity, right first time and productivity while reducing stock out risk and improving patient`s satisfaction. Also working for SETEC provided services for Biologicals R&D Division leading and managing the Lean Six Sigma Program South (SOLA) and North (NOLA) LATAM sub-regions.

Developed, adapted, led and managed Lean Six Sigma Programs through several Methodologies, Statistical Packages and DMAIC Roadmaps for multinational leading companies in LATAM region within Banking, Life Science, Healthcare, Technology, Telecoms, FMCG, Chemicals, Mining, Energy and Automotive sectors. Supply Chain outcomes encompassed: increasing throughput, value and cost savings through achieving capacity targets, quantitative and qualitative goals.

Performed a Master Thesis Project at DLA (De los Arcos) Hospital within Admission and Internment Service’s applying Lean Six Sigma methodology to describe patient falls in 2007 and evaluate risk management intervention’s effectiveness in 2008; team working with doctors, nurses and management; increasing quality and safety in healthcare services; achieving the answered to study questions; accomplishing benefits for institution and patients.

Worked within GMS (Manufacturing and Supply) organization to eliminate value streams bottlenecks, waste and variation; executing projects in order to ensure good practices are in place and in use along the value streams; achieving site cost saving annual target; accomplishing Lean Lab and Visual Factory quantitative and qualitative objectives even though cultural resistances.

Worked within Automotive Coatings organization to provide process and product technical assistance to clients (e.g. Ford, VW, Chrysler, and Renault among others); ensuring process and products sustainable performance; achieving new products and processes are successful deployed; accomplishing customer’s satisfaction and compliance in local regulators and corporate audits.

Harvard School of Public Health sponsorship with a Fellowship at Swiss Medical Group and a Lean Healthcare Thesis Project for improving Quality, Safety and Patient`s Satisfaction.