Marco Antonio dos Santos Júnior

Reporting to the Head of the Department and Executive Director, I managed public works contracts with federal agencies and financial institutions, coordinating all phases from signing to reporting. I ensured compliance and transparency, supported strategic data-driven decisions, and improved financial data accuracy. I collaborated on the launch of a digital platform for NGO partnerships and prepared management reports for the State Audit Court, reducing processing time and increasing reporting efficiency.

Reporting to the Collections Supervisor and Sales Directors, I managed overdue accounts, negotiated settlements and performed bank reconciliations. I handled offsetting debts, reimbursements, and worked with Legal and Financial teams on credit analysis and litigation. I consolidated financial KPIs and assisted in audits. I reduced overdue accounts from 12.5% to 2.0%, increased monthly revenue, led a new collection framework, acted as key user in system upgrades and supported bank reconciliation automation.

Reporting to the Senior Analyst and Area Manager, I consolidated and analyzed contract data for fertilizer units nationwide, covering financials, deadlines, performance, and compliance. I reviewed third-party labor documentation to minimize liabilities. In my second year, I supported the ISO 9001 transition, conducting gap analyses, compiling action plans, monitoring document control, and reporting on non-conformities. I delivered monthly reports and presentations to keep internal stakeholders updated.

Reporting to the CFO, I managed overdue accounts, negotiated settlements, performed reconciliations, and conducted credit analyses. I handled financing operations with BNDES, meeting strict deadlines. I created and monitored KPIs like Aging of Accounts Receivable and Collection Effectiveness Index to support financial decisions. I also proposed and implemented client segmentation by region, improving collection focus and strengthening relationships through dedicated account handling.

Pontifícia Universidade Católica (PUC) - The best private university in Brazil Theories of Administration and Organizations, Process Management, People Management, Market and Marketing, Materials, Production and Logistics, Financial and Budget Management, Strategic Planning, Quantitative Studies in Operational Research, Mathematics and Statistics, Ethics and Business, Economics, Accounting, and Law.