Marie Claire O'Riordan

• Started at the inception of the company and UX team to help concept and design multiple B2C and B2B SaaS products • Create user-focused designs, from concept to the final UI design, for multiple products • Collaborate with key stakeholders to understand the business requirements • Design and present user flows and wireframes to peers and management • Create prototypes, conduct user tests, evaluate results and implement design changes

- Development and maintenance of web presence and social media channels - Management and support of marketing campaigns - Coordination of various marketing topics - Event management - Coordination of trade fairs - Production and supply management of marketing material - Production and distribution of original contents

Relocated to Munich, interned as a Project Manager, worked as an English Learning Guide and studied the German language

Identifying, investigating and challenging fraudulent claims. Using internal and external software, databases, the internet and social media. Managing Counter Fraud Operations. Managing multiple projects - one particular project outcome predicted savings of £107,643 Personally saving the company in excess of £128,000, through negotiation and challenging Fraudulent claims. Consistently achieved above average KPI scores.

Negotiating Quantum and Liability Personal Injury claims. Analysing medical reports. Managing and settling large loss claims with values in excess of £750,000. Training and mentoring new staff. Won numerous department awards

Managing the Emergency Travel document team. Interviewing failed Asylum applicants to apply for a new passport/travel document. Organising and booking interviews.

Provision of administrative and secretarial support. Collection of statistics and information for briefing responses to ministerial correspondence. Sourcing, collating and analysing data for internal and external customers.